My japanese friend booked us this hotel on a japanese website. We were extremely pleased. This was the first time for us in Japan, so I cannot compare the room size to other hotels there, but we had plenty of space. We each had our own single bed. Satellite TV. Hot shower. Comfortable air conditioned room. Daily English newspaper at... more

Travelled with 3 kids and 9 pieces of luggage. We worried about the hotel room size in Japan and how we should handle so many pieces of luggages. We arrived by Airport Limosine, it stopped right at the hotel door. The Bell Boy already standed by and took care of it all the way to the room. We booked 2... more

This hotel is massive. There are 2 towers, and based on the reviews, South Tower is the newer one. We ended up at the Main Tower, sadly. We went for the Plaza Premier rooms which gave you VIP check in, modern, soundproofed, large rooms and added security. However, these rooms dont let you access the club floor/lounge - which was... more

We stayed at the Keio Plaza the first week of August. We had chosen this hotel because of the location and the pool looked great too. Upon arrival our room wasn't ready but we were upgraded from a deluxe room to a Premier room-great customer service. When we asked about the pool we were informed that it was closed which... more

Stayed 2 nites there in mid July. This is a huge hotel with 2 towers. It is well located, just a 5-7min walk from Shinjuku station where you can travel to most parts of tokyo conveniently. We booked the premier room which had a separate check-in counter. The room is spacious and nice, with very large windows and nice view... more

Spent a week in a premier room on the 36th floor. Had an excellent time all round. Breakfast was good too. Excellent service, very friendly and polite. Room was spotless, good bathroom freebies including traditional Japanese gowns and slippers for free. Hotel bars were excellent and so were the restaurants beautifully presented - high standards all round and the view... more

We stayed there for five nights in early July. When we arrived, they upgraded us to a beautiful room on the 39th floor for $50/night extra. We had a great view of the city, and the room was quite spaceous for Tokyo standard. Staff were very polite and friendly. The location of the hotel couldn't be better. My travel back... more

Stayed at the hotel with my wife and two year old son and had a great time The Keio Plaza is in a super location in every sense. It is located very close to Shinjuku Station which I think is amongst their best landmarks. The hotel is also very close to the Metropolitan Building from which some great views of... more

Just got back from Tokyo and our 6-day stay at Keio Plaza hotel. Although we were given one of the older rooms, the views were still stunning and the service definitely 5-star. My travel companion and I were both ill (for different reasons) and we asked for the hotel doctor. The people at Guest Services were so attentive. They came... more