We stayed at the Riu for two weeks July/Aug and this was our second time in Jamaica, having previously stayed at the Riu club hotel in Negril. The hotel is about twice the size of the one in Negril, but has loads of room for everyone. The check in was fantastic, no sooner were we off the coach than keys... more

We arrived at the RIU on Sunday 8-24. Our first three days were a great experience. Then came Gustav. We were due to fly out on Thursday with Northwest. They cancelled our flight. Our tour representative at the resort, Shaydine, with nwa vacations was no help in keeping us informed of what was going on. When we asked what our... more

My mom and I stayed at the RIU for 5 days in June 2008. The hotel is lovely and has a lot of open-air sitting and dining areas. In June, it was not very humid and being outside all day and night was comfortable. The hotel is well-maintained, however, the room smelled of mold/mildew. Also, bring your own toiletries -... more

Ontario, Canada Date: Aug. 9th-23rd, 2008 I feel compelled to write a review to dispel the overly negative comments of some hotel guests. Some people expect perfection and complain about every little thing. Stay home then! Also, while it is not necessary to tip, my husband and I did so regularly to show our appreciation for the hard work of... more

We just got back from Riu Ocho Rios in Jamaica yesterday. I will try to give you any details to help you if you are going soon. We booked through Apple vacations to make our job easier since you pay one fee and it covers everything including taxes and gratuities. We filled out our custom papers on the plane before... more

My boyfriend and I decieded to go to Jamaica because we thought it would be a great way to spend time with family and friends. I booked this trip over the phone with itravel2000. We had "no problem" checking in. Our room was on the 5th floor. It took us a bit to find it b/c the resort is so... more

If you are on the fence about booking this facility, don't do it. The food was inedible (at all the restaurants, even the "specialty" ones, so don't bother waiting on that crazy line for reservations). The service was terrible. The staff seems to hate Americans. The resentment was palpable. There were whole days at the pools with no towels. We... more

In May of this year, I took my mother to Jamaica to visit her side of the family, also I was looking for a hotel that would be a retreat, and that is exactly what this hotel was. The thing I like about this hotel, is that the quality of food was excellent, also, they did not westernize the menu... more

Great hotel, Amazing location from attractions, don't let other reviews fool you, i would easily rate this hotel 5 star, each and every member of staff were friendly and helpfull, room was very comfotable and very clean, mini bar restocked every other day. Stayed in a limited seaview room, which i couldn't see why as all you had to do... more