My family (husband/wife/2 teenagers: ages 17 and 15) stayed at the Riu Caribe from 8/17 through 8/23 and had a marvelous time. We arrived early and experienced no trouble checking in. Both rooms were ready for us. The lobby staff was courteous and efficient and check-in took no more than 15 minutes. The hotel is very well maintained. There is... more

Just came back from Cancun and believe me I did not want to come back. I loved it. Hotel Riu Caribe is excellent. We were three families traveling with small children including two babies. The hotel has a kids club for children over 5. I was a little worried about leaving my children , but the kids club is full... more

Me and my boyfriend aged 20 and 22 booked this holiday for my 21st birthday threw first choice costing £1500 each from 22nd July - 05 Aug and below is how we rate this hotel..... Lobby- Is massive with a bar and a turtle pond and air conditioning. Room- We has room 998 which is 1 floor down from the... more

I stayed at the Riu Caribe with my family the week of August 8-15th. We all spoke Spanish, and it almost was better to speak to the staff in English. They didn't seem to care about being spoke to in Spanish. I'll start at the beginning... Check-in: HORRIBLE. The staff was very rude and almost treated me like it was... more

just returned from riu caribe...stayed aug 14th thru 19th. when we arrived the first day our room was not ready, which we figured would happen..they told us we had to wait until 5pm as he whispered that we could 'have a great room under the presidential suite' for waiting. we were excited! well it was not what he had promised,... more

I can't believe this hotel is rated as a 5-star. When we arrived they gave us a room that was in the first floor and it was in very bad condition. Everything was broken (lamps, bathtub, tv, etc.) and we found 2 cockroaches! Of course we complained, but the night shift person couldn’t do anything for us, he even told... more

DATE: 8/19/2008 REVIEWER: BOSTON This is a long ,long review. Grab a cup of coffee and get ready to spend sometime reading this. I am going to be as honest as I can. So here we go! First of all I am a working stiff from Boston. My wife and I work 40 or more hours a week so we... more

We stayed at Riu Caribe on the first week of August and it turned out to be one of the best weeks of our life. Check in- the room wasn't ready because we arrived early in the morning but the staffs gave us a wristlet for the all inclusive. So we just went to eat, had a great breakfast, walked... more

This hotel was bettter than we expected. Food was good, room was nice and clean. Only complaint is the crappy reservations system for dinner. As a working mother of two, I have NO INTEREST in getting up to stand in line at 7am to make reservations for that's night dinner. My vacation is to relax - not to set my... more