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Viva Wyndham Maya

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 586 reviews
586 Reviews
5.0 of 5 stars
177
4.0 of 5 stars
220
3.0 of 5 stars
92
2.0 of 5 stars
67
1.0 of 5 stars
30
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#55 of 158 hotels in Playa del Carmen
Description: Hotel situated in the Playacar complex, located 1 mile from Playa del Carmen and 40 miles from Cancun Int'l Airport.
  • Address
    Paseo Xaman-Ha, Mza. Lote Holetero 5
    Playacar
    Playa del Carmen 77710
    Mexico
Check Rates: $238 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 586 traveler reviews
  • What to Expect:
    • 3.5 based on 394 reviews Rooms
    • 4 based on 393 reviews Service
    • 4 based on 390 reviews Value
    • 4 based on 394 reviews Cleanliness
    • 4 based on 80 reviews Pool
  • Recommended For:
    • 70% based on 430 reviews Families with teenagers
    • 60% based on 430 reviews Families with young children
    • 40% based on 430 reviews Young singles
    • 40% based on 430 reviews Older travelers
    • 30% based on 430 reviews An amazing honeymoon

Reviews of Viva Wyndham Maya

( 1-10 of 586 )
Aug 20, 2008
1/1 found this review helpful

when you first arrive at the hotel the lobby area is very simple to other hotels but when you walk out and explore the hotel its very nice with lots of animals. Rooms the rooms in the block near the adul pool are very spacious and good however the rooms in the other part of the hotel are slightly smaller... more

3 of 5 stars
New York
Aug 19, 2008
0/1 found this review helpful

The Good: The hotel is pretty well maintained, and the landscape looks really well. The food is okay but I was hoping for more local food. The bell boys were very helpful as well as the bartenders. The show were excellent (especially the Madonna Show) and the Kids Club took very good care of my granddaughter. The Not So Good... more

2 of 5 stars
Dallas, TX
Aug 17, 2008
1/1 found this review helpful

The hotel itself is nice...the beach is beautiful!! We were not impressed at all with the food. The buffet was not good....not even the hamburgers or hot dogs. We were only able to try one of the specialty restaurants. We arrived on Monday around noon so I went down Tuesday morning to book the restaurants for the week....however, we were... more

4 of 5 stars
Stoke on Trent
Aug 11, 2008

Overall myself and my partner had a great holiday. Rooms The rooms were of fair standard for what was in them, clean with modern bathrooms so don't expect 5 star and you won't be disappointed, it's a good 3 star. The aircon worked great but was very loud but on the plus side you didn't have to have it on... more

Aug 10, 2008
3/3 found this review helpful

Long trip from Manchester to Mexico - 10 hour flight but went fairly quick. On the go for over 24 hours in total - children got a little tired towards the end - expectable! Arrived at airport, collected by taxi and then taken to Viva Maya hotel. Met with drinks - quickly allocated room and luggage was taken to our... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I would like to thank for your positive feedback on your recent stay at Viva Wyndham Maya. Give us great pleasure to know that your had a great vacation with us, since we work every day with the goal to exceed all of our guest’s expectations. Thank you for choosing Viva Wyndham Maya and we hope you afford...

4 of 5 stars
montreal
Aug 4, 2008
2/2 found this review helpful

I went with a group of 6 friends to the Maya and overall enjoyed our stay minus a few really ugly moments. (Make sure to rread "the ugly" further down in my review) The good: The hotel (minus the rooms) is quite beautiful with lots of natural wildlife and animals to see. The best part of the hotel was the... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank you for taking time to write your feedback on your last stay at Viva Wyndham Maya. About the missing values your friends found at their departure, I would like to advise that we made a formal investigation. Neither the safe deposit box nor the principal door presents any damage which could consider a robbery’s action. Both locks...

Aug 4, 2008
1/1 found this review helpful

Just got back from a quick 5 day vacation with my 3 boys (12/12/10). We had a great time. The water is awesome - both pool and ocean - the food's great, the rooms are ok and everyone is smiling. I'd highly recommend this as a family vacation place. If you go, make sure you book the snorkling tour. It's... more

4 of 5 stars
stamford, ct
Aug 3, 2008
2/2 found this review helpful

This a great hotel but the beach was a little small, it was well kept and the staff was friendly. Food was average for an all inclusive hotel. Shows were nice and entertaining, my kids really seemed to enjoy the kids show and thought the after show was alot of fun also..Staff works really hard to try to please. more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank your for your comments published on Trip Advisor. We are happy to know that you and your boyfriend enjoyed our A la Carte Restaurants and adults only pool during your vacation with us. Positive Feedbacks as yours encourages us to work harder to offer good service every day. We look forward to your return visit and again...

Aug 3, 2008
1/2 found this review helpful

I am surprised at how positive a lot of the reviews are. There is nothing terribly wrong with this property, just nothing that is really great. If I had to pick one real negative, it is how they allow people to "claim" the pool chairs. If you aren't out there by 6:30 am, all chairs next to umbrellas have already... more

4 of 5 stars
Mississauga, Ontario
Aug 2, 2008
2/2 found this review helpful

My boyfriend and I stayed at the Viva Wyndham Maya from July 19 - 26/2008. We normally stay at Adults Only properties in Cancun but really wanted to give Playa del Carmen a try. We picked this hotel because it is very close to town and also for the Adults Only pool option. We arrived and were told to come... more

Reviews of Viva Wyndham Maya

( 1-10 of 586 )
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Viva Wyndham Maya Address

Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico