We stayed two nights at this hotel and we were not impressed. It seems like an older hotel that needs some work. There were brown water stains on the ceiling in the bathroom and the grout around the tub could have used some bleach. The microwave had a piece cut out of the interior of the door and burnt our... more

We stayed here 3 nights for a brief exploration of Vancouver and surrounding area before our cruise out of the Balintyne pier. The hotel is just east of a bad neighbourhood of Vancouver so you do not want to be travelling west on Hastings by foot. However we took the bus, which stops right out front of the hotel, to... more

Nice hotel but in a poor location. We had a room at the back of the hotel so didn't suffer traffic noise. Room and facilities were excellent although, as others have pointed out, the breakfast room is far too small. Room was big, well-furnished and the housekeeping was good. The front desk staff were mainly very helpful. Beware the misleading... more

They gave us an upgraded room in one of the higher floors and it was nice, clean and big. The hallways look like they need some renovation, though. The continental breakfast that was included was just OK, not many options but the worst part was that the seating area is very limited. Many people couldn’t find a place to sit... more

Had read reviews on TripAdvisor but was hoping for better! Fortunately we didn't spend much time there. Issues for us:- 1. The room we had was scruffy with stained carpets and furnishings and threadbare towels. 2. The room overlooked the main road downtown into Vancouver and the traffic noise kept us awake all night. 3. The wireless internet connection only... more

This was the worst stay at a hotel I ever had. To start with, we had reserved a room with at least two full beds. All we got was a room with one full bed. The room was extremely noisy because of the traffic noise. When we complained, they gave us two pairs of cotton balls to stick in our... more

I had an awesome stay, the front desk girl was so friendly and helpful. The continental breakfast was good, the free shuttle was great, the rooms very nice. All in all lovely place to stay. more

We had a good stay at this hotel and whilst the immediate area around the hotel is ok, not too far away (maybe around a mile) is a homeless problem the like I have never seen before in any major city in the west. We drove through it on a few occasions on our way to see the sights and... more

We booked this hotel prior to leaving for a cruise. Our travel agent recommended it because the price was more reasonable than many downtown hotels and we, along with another couple, would have a car. We drove in from Seattle and had no trouble locating the hotel. Service at the front desk was excellent, and the free underground parking was... more