We booked the hotel online at an internet user fee of 95$ for a Tuesday night. We didn't expect a jacuzzi but at least a clean, comfortable room. What happened at our arrival was a real joke. The hotel refused to let us stay because I didn't have 200$ on my credit card...that double the price of my room, and... more

The staff was friendly and helpful. The room was pretty small and not the cleanest, the windows were disgusting. As a business traveler a fridge and microwave are important, this had neither. The hotel is set up as a courtyard surrounded by separate buildings that house the rooms. The rooms all are accessed by an outside door, motel style. I... more

Room was horrible, smelled of mould, and cleaner. Ended up leaving right away. Front desk staff were flexible enough... more

Arrived late at night (10:30PM) and took #97 bus from Airport to Hurdman stop, then #3 bus to Vanier & Montreal Rd. (about 10 minutes). Short 3 minute walk to hotel. Had a perfectly comfortable, truely non-smoking room for 5 days. They have a free continental Breakfast in the morning with just enough to get you going for the day,... more

Considering all the previous reviews, I was concered about what would happen when we arrived. I was pleasantly surprised! The price was a steal for what you get - I think this place is definitely a 3-star hotel or higher. It was clean, very friendly staff, good breakfast, all the extras like wireless internet (or internet in the lobby), very... more

wow...where do i start...my experience bordered on ridiculous...after my wife and i were coming back from the casino at about midnight...we thought there was a fire alarm...there was a huge crowd outside the comfort inn...as it turned out, it was a "soca" night dance...we had to drive through the crowd to find absolutely no parking...we circled the complex...party goers where... more

I booked my rooms online and recieved the internet user rate of 98.99 a night. i stayed for two nights at the end of augest. Although it was a bit of a hike to all of the main attractions, there was plenty to look at along the way! The hotel is located right beside a gas station with an attached... more

They are cheeky, really, calling this Comfort Inn 'Downtown'. It's not. It takes about 20 minutes to walk to downtown Ottawa from the Comfort Inn, but this is balanced out by the fact that this motel was the cheapest decent accomodation that my boyfriend and I could find in Canada's capital. And we don't mind walking - although one day,... more

We arrived at the Comfort Inn and everything looked good until we check out our room. The standard room that we were given was terrible, the room smelt musty and old. I usually don’t complain about rooms, however the smell was so bad I decided to. We got moved up the hallway to another similar room, that smelt ok, but... more