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The Fairmont Royal York

100 Front Street W, Toronto, Ontario M5JIE3, Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Elegant Highrise Hotel situated adjacent to Union Station & connected to Underground City.
Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: $188 CAD239 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 264 traveler reviews
  • What to Expect:
    • 3.5 based on 182 reviews Rooms
    • 3.5 based on 175 reviews Service
    • 3.5 based on 175 reviews Value
    • 3.5 based on 182 reviews Cleanliness
    • 4 based on 30 reviews Pool

Reviews of The Fairmont Royal York

( 31-40 of 264 )
Jul 29, 2008

The beauty of this hotel ends with the lobby. There is a musty odor in the carpets and if you walk past any door , the conversations within a room can be clearly heard. My two young daughters were threatened with eviction for making noise. They were sharing a room with their 84 year grandma and neither the TV nor... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to share your experience at The Fairmont Royal York. As one of Canada’s oldest and most well-known hotels, we’re proud of our service. We like our guests of all ages to feel comfortable and welcome but understand that occasionally challenges do occur. I have sent you a message with my direct contact details if...

3 of 5 stars
Toronto
Jul 18, 2008

Very good service and good food. Rooms were good too except the bathroom was really tired with old fittings and tiles. One major problem was the noise from the corridor which carried on late into the night. I noticed that my room was opposite a service area where staff were coming in and out and talking loudly until after 1am.... more

Management response from
royalyork, Marketing Coordinator

Thank you for your comments about The Fairmont Royal York. I'm pleased to hear you found your room comfortable and that the service you received was pleasant. I will pass on your comments regarding noise to the appropriate departments in hopes that future guests have a more peaceful stay. Thank you.

4 of 5 stars
United States
Jul 14, 2008

Stayed five nights at the Royal York. Loved the location which meant I could walk everywhere with the access to underground walkways. Beds were comfortable, room was quiet, and I could even open a window for a blast of fresh air if I wanted. We ate our breakfasts in the coffee shop downstairs, always good, and evening meals out. Bathroom... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to share your experience in Toronto. At The Fairmont Royal York we appreciate kind remarks from experienced travellers such as yourself, and look forward to seeing you on your next visit.

4 of 5 stars
London, Ontario
Jul 9, 2008

My Father and I just returned from an overnight stay at this magnificant hotel. We opted for the Bed and Breakfast Package which included the Fairmount Room with 2 Double beds, breakfast, and valet parking . The hotel's computers were down when we arrived, but the staff were very efficient and pleasant. Our Room was located on the 5th floor... more

Management response from
royalyork, Marketing Coordinator

I'm glad you enjoyed your stay and will share your kind remarks with our food and beverage and front office teams. Our heritage as one of Canada's first luxury hotels is something of which we're very proud and we enjoy displaying that for our guests. We look forward to welcoming you again on your next visit to The Fairmont Royal...

4 of 5 stars
Vancouver
Jun 18, 2008

The Royal York in Toronto was a very nice hotel. The hotel had a very nice atmosphere about it typical of a Fairmont hotel. The staff at the check-in were very friendly and accomodating. I always need a quiet room and they managed to get a corner room for me, a bit of a walk but well worth the quiet.... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to share your comments about The Fairmont Royal York. Your feedback about our check-in staff is genuinely appreciated and is an invaluable tool in helping us continuously strive to provide the best in guest service. We take all comments about our rooms and facilities very seriously and I will share your review with our...

2 of 5 stars
San Francisco, California
Jun 13, 2008

Stayed in the hotel while attending a conference (i.e. did not spend my own money). While checking we were told that there was no room available for the whole length of our stay and we will have to be moved. I guess they haven't watched the Jerry Seinfeld talking about how important it is not only to take a reservation,... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to share your experience at The Fairmont Royal York. First, allow me to apologize that your check-in experience was not up to your expectations. The Fairmont Royal York is one of Canada's oldest and most well-known hotels and we're proud of our historic building and our service, but understand that occasionally challenges do occur....

4 of 5 stars
Pittstown, New Jersey
Jun 8, 2008

Stayed for almost a week for business purposes. Public areas are nice. The hotel is popular and has a lot of people traffic. Service is very good throughout the hotel. The room was tired and disappointing especially given the good condition of the public spaces and high quality of service. Room was clean, but well worn. One of the room... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to share your comments about your experiences at The Fairmont Royal York. We appreciate your feedback about the quality of our service and our guest rooms. As one of Canada's largest hotels, The Fairmont Royal York is on a rotating renovation schedule and some element of the building is updated each year. We genuinely...

Jun 6, 2008
1/1 found this review helpful

Although the lobby and main areas were beautiful and very classy, the guest rooms left something to be desired. My carpet was sticky, the walls were dusty and I was given towels that could have used a run through the wash with bleach. The bathrooms are very tiny - you have to close the door to get to the sink.... more

Management response from
royalyork, Marketing Coordinator

Thank you for taking the time to comment on your stay at The Fairmont Royal York. First, allow me to apologize that our guest room was not up to your expectations. Your feedback is appreciated and is an invaluable tool in helping us continuously strive to improve our housekeeping and maintenance procedures. I have sent you a message with my...

3 of 5 stars
Toronto, Canada
May 30, 2008
1/1 found this review helpful

I recently stayed at his hotel for 3 nights on a conference. I was put in a Jr Suite, which was nice and spacious, but the room was starting to show signs of wear. Nothing major, just rust in the bathroom, some of the electrical outlets look like they had been taken apart and not put back together, and the... more

3 of 5 stars
Bromley Kent
May 29, 2008
1/1 found this review helpful

Just arrived back from a 3 night stay at the fairmont. Was disappointed with our room just seemed a little tired and run down not really what we expected but saying that we had a wonderful time and your not in room for long!! Nice bar and lovely breakfast in Yorks Kitchen and great location more

Reviews of The Fairmont Royal York

( 31-40 of 264 )
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The Fairmont Royal York Also Known As

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada