When we opened the door to our room we were shocked at how bad it was considering the star rating of the hotel and cost. The room was dark, dingy, carpets old and stained, seriously needed renovation and repair. The bathroom was horrible, the shower looked so old and dirty, the tiles seriously needed cleaning and/or replacing. Generally, this was... more

I stayed at the Delta Chelsea for 10 days in September 2008, due to attending a family wedding. To be honest, I had read some quite disparaging reviews of this hotel before I went to Toronto. I found the hotel to be excellent. The staff could not have been more polite and helpful. The location of the hotel is in... more

Stayed over the weekend with friends, making it our base for discovering the sights and sounds of Toronto. Loved it! Location is perfect. Taxis available in seconds every time we wanted one. Walking distance to literally dozens of great restaurants, shops, Eaton Center, sights. Bar and restaurant are quite good, although breakfast seemed a little expensive to me. Beds and... more

I stayed here for one night in August 2008. I have to admit that the hotel is huge and offers alot of ammenities to clients but there might be too many things that make it confusing (ie: color-coded elevators depending on your floor). Check in was fast and the clerk was quite friendly, let me check in eventhough i was... more

Check in was frantic, not sure what was happening in the area that caused the long line at registration or why the lobby was packed full of people, but front desk staff were nice enough. Then I got to the room. Apparently they don't tell you at check in if you have one of their 'older' rooms that have not... more

Myself and my partner stayed here from Sept 13 to 19th on our first visit to Canada. I can only praise this hotel - it has plenty of amenities, its clean, the staff are friendly and efficient and its in great position. Our only gripe would be that the hotel food is expensive - but you can't have everything. Overall... more

Our check in was fine and after telling of our last hotel bad experience were promised an upgrade. If what we got was an upgrade I would hate to see what we were suppose to get. We requested a bar fridge to be brought up, which we are still waiting for. The room was average and because of the size... more

My employer books the Delta Chelsea and every time I receive a confirmation notice for this hotel - my excitement about visiting Toronto turns to dread. Without fail, the check in line is always long - just what you don't need after a long flight. Last week (mid September) my hotel room was absolutely freezing, and there was nothing I... more

Stayed here for 4 nights in september, and found this a great hotel, it is also massive. Reception moved quickly and the staff were all extremely helpful. The room was a good size, with 2 double beds and a balcony. bathroom was clean, if a little small. we used the hotel as a base to explore Toronto, it is on... more