Hotel wasn't bad. Room was clean and fairly new. Pool seemed good, but we didn't try it out. Continental breakfast was ok. There were lots of small kids running around making a lot of noise. The biggest problem was the manager, upon checkout refused to honour our CAA card for the 10% discount that he himself had mentioned when we... more

After two cheap motels, this hotel seems to me a grand hotel! I didn't pay so much for a good service, a very clean room and a good breakfast. We stood here only for one night and I haven't tried the pool and the rest of the services, but the people at the front desk were very friendly and useful... more

My wife, our two kids, and I, stayed at this hotel on Aug 1, 2007 and left on Sept 1, 2007. There is no way that this hotel is a three star hotel compared to the close by Hilton and the Hampton’s. In our room there was no refrigerator, the bathroom was small, not clean, and there was mildew covering... more

Having stayed with Bestwestern for most of our Canadian vacation, this was our worst experience. First location made it quite difficult to access, and also its location was quite disappointing. Next due to errors on their website some facilities were not available, i.e. guest laundry facilities - so we had to get some laundry done out and this was itemised.... more

I was upgraded from a standard room, to what I believe was a business room. It was clean, comfortable and in excellent condition. The room had a large work desk, mini fridge, coffee maker and high-speed wireless internet. The gentleman that checked me in was pleasant. The hotel also had an on-site restaurant. As far as I could tell, there... more

I visited this hotel last year, loved the staff, price was great, great location and property very clean. This year we had a family reunion at the Best western Chateuneuf Laval and the hotel looks great. Its been renovated and looks really classy. My entire group (family of 25) would definatly recomend this hotel. We had a great price ($99)including... more

When you first drive up to the Best Western Chateauneuf Laval, in Laval (just north of Montreal), Quebec, you are unimpressed. Once inside, however, it is a very clean establishment with a fantastic interior courtyard complete with a pool. Our king room even had a small balcony overlooking the courtyard. The room was very clean with ample space. Housekeeping was... more

I stayed at the Chateauneuf on X-mas Day because Best Western had a fantastic deal: $69.00 Canadian. I will also receive in the near future a $25.00 Best Western Travel Card that I will be able to use at over 4,000 other locations. The room was extremely clean and the girl at the reception was very helpful. The continental breakfast... more

I stayed at the Best Western Chateauneuf Laval for 2 days at Christmas. Price was good -$69 Can. Hotel allowed my son to stay in the room for free. Continental breakfast was served in a large atrium area facing a swimming pool. This was not an enticement to swim. Beds were comfortable. Walls are very thin. You can hear your... more