Perhaps it was bad luck or it was a bad day for Plaza at the River, but our experience here was awful. We arrived after the check in time, but our room was still not ready. The receptionist gave a reason, but she spoke so quickly, and with such odd English, we didn't understand. However, she did agree to look... more

I spend about 7 months of the year in hotels...so i like to think i know something about them. I have stayed in some great hotels, and i've stayed in some really nasty holes.....this was one of the worst. The rooms full of tatty IKEA-style furniture, which, like all junk, ages very badly. The linen, towels, shampoos, soaps etc all... more

Beautiful hotel. Reception clerk was very friendly and helpful. Suite was spacious and comfortable, bathroom and shower were large; ample counter space. We prefer a softer mattress. Flat screen TV in both the living area and the bedroom was a nice feature, as were the refrigerator, kitchen area and washing machine. Lounge and restaurant had great ambience and delicious food.... more

Hi! I stayed here in mid September 08 and had a great time. I booked the Junior suite but was upgraded to a 1 Bedroom Suite. The room was big, clean and looked very new and the bathroom was big and lovely!. I also had a great view of the Thames. Overall a very good experience. Thanks to Caterina who... more

I've recently had the pleasure of staying at this hotel for buisness purposes for the last 20 months, for the month of September I have stayed in the 5 star side of the hotel. The hotel generally is an excellent one but the five star side is truley excellent the staff are extremley proffessional and can't do enough for you.... more

Arrived after Baltic Cruise. Spent only one night but because of location, got on sightseeing bus, arranged by concerige at Hotel. Staff extemely helpful and cordial. Rooms were modern and quite large. Had an inside room so no real view, but could go outside and were right on Thames at Lambert Bridge to overlook Parliament and "Big Ben". Reataurant was... more

My fiancee booked this hotel as nice little treat for us to relax. we decided to make use of the full kitchen (it had absolutely everything, more than what i have in my own house) but unfortunatly the cooker wasn't working, someone came straight up to try to fix it but failed and the reception gave us free room service,... more

Excellent location for a night in London, fabulous comfy bed!! great luxury bathroom- we were in a one bedroom suite with river views. On the top floor which was great- slightly disappointed to have views of Battersea rather than Westminster as had made a point of saying it was for the view that I booked this hotel... but was still... more

We just returned from a trip to London and Paris and stayed in three different hotels. The Plaza on the River in London was the best location. The room amenities are just fantastic as exactly as described on their website. The services are better than excellent. When we called down for a service, the person was up at our room... more