We arrived at the Peninsula Excelsior at 3am. The check-in clerk indicated that we would have a wait of about 20 minutes while staff readied a new room for us due to a burst pipe on the floor of our reserved room. The old room was in the Peninsula Tower, and the new room was in the Excelsior Tower, which... more

Unlike the Hongkong Ramada (the worst hotel I had been to) Peninsula's staff had accomodated most, if not all, of my needs. My family and I stayed for 4 days, the front desk personnel gave us a connecting room on the 10th floor with the nice view. Breakfast was a bit greasy but they were served hot. The location is... more

We went to singapore for our honeymoon..... This hotel has the worst possible room service and the slowest possible elevators ....... The staff is lazy and lethargic... Moreover they forcibly charged me extra money for some drinks missing from the mini bar in my room....My wife and I do not drink but we still had to pay 70$ for the... more

Stayed at this hotel courtesy of Singapore Airlines after they canceled a flight back to New Zealand. Appears hotel in to different blocks the Peninsular in one building and renovated. The Excelsior in another block, but use the same reception,pool etc. The sign in the lift says ,,,welcome to our newly renovated hotel..... they must have missed doing room 1135... more

Stayed here one night on are way back to Beijing from Rawa Island. The hotel, service and room were ok. The location was great for shopping and restaurants. I would probably stay here again. I my opinion a nice 3 star hotel. more

We have just returned from our honeymoon and we stayed at the Peninsula Excelsior for 4 nights before going of to an Indonesian island for 2 nights, and then back at the Peninsula for our final night. I had stayed there 3 years ago with my mother in a fantastic room with great views and great service and therefore decided... more

This is hotel is a good one for stopovers.İts in the heart of the city and you can find everything arround(shops,restaurants).it has two towers and i ve seen both of them.Try to stay at the peninsula tower becasue its renuved.There are two lobbyies one at the ground floor the other is an up level.the front desk is kind and very... more

Stayed here for 3 nights on a Singapore Stopover package. Best thing about this hotel is its convenient location to just about everything the "stopover" traveller needs. I got to hotel & checked in quite early (after a 15hr flight) and understandable my room wasn't ready. I said I would go out (for approx 6hrs )and was told that upon... more

I have just returned from Singapore after 4 night stay in this hotel. I had very bad experience with hotel. This was the worst hotels I have ever stayed in my entire life. We were 3 family people, I reserved the hotel with preference of sea view,non-smoking and paid around $240/day when added tax S$283/per day . For such expensive... more