I stayed in this hotel in July,2008. The room was very clean and carpeted, and the cleaning staff were very friendly. The hotel staff were a very miserable bunch. The food was a lot to be desired. On two occasions for breakfast we had the option of white mouldy bread or stale brown. It took six attempts to get a... more

Arrived at the hotel very late so very little staff around. They did have the bar open so at least you could get a drink. Rooms were very basic but well maintained and cleaned everyday. Food very much geared towards the many German guests they seemed to accommodate. Buffet style and plenty of choice! Staff a bit hit and miss... more

Have just returned from the hotel after spending a week there on a group holiday. The hotel is clean and the rooms comfortable and that's about it on the plus side. The staff are miserable and unfriendly, everything seems to much trouble . The food is interesting I ordered a mixed salad for lunch and got a bowl of shredded... more

We have just returned from festa panorama in Bulgaria and really enjoyed it. The hotel is lovely and can't fault it. As mentioned in other reviews the staff are not overly friendly however do warm a little when they get to know you. On the whole bulgarian people seemed to be a little funny but I think this is just... more

Hotel location, facilities, room cleanliness, maid service, food, and all public areas were excellent. The only down side were the staff who were extremely rude, especially the reception and restaurant staff with a few exceptions. Extremely German location which is a plus with general standards.. more

Hotel was located in the perfect area, outside of the main resort of sunny beach, but within walking distance. Pool over looks the black sea & sunny beach. Local draught beer cheep & very good!! Aqua park was a nice day out, free bus picks up frequently right outside the hotel. Staff very friendly & helpful, food was average. Most... more

Although we arrived at some unearthly hour of the morning after a flight delay, staff were on hand to welcome us warmly and show us to our room. The room itself was immaculate, as was every inch of the hotel. For such a large place it was very quiet and really easy to relax (which was the main purpose of... more

We arrived at the Iberostar Hotel after traveling 6 + hrs on the hottest day Bulgaria had seen in 120 yrs. We were So excited to hop in the pool or Black Sea, but a bit of "run-around" detained us for several hours. Our accomodations were described as an "apt" that sleeps 4. What we got was a dble bed... more

Hi, we stayed in this hotel and it was great. By our standards we are not talking a 4 star, but the rooms were very good, clean and a nice view. The staff on reception think they are above the guests, I think they get a big head because they are working for a four star hotel! Stay away from... more