Family of four stayed for 3 weekday nights this August. Room on 18th floor had a great view. However, the carpet was very stained and dirty. Whole room needs an update. Bathroom was very roomy. We had access to the Executive Lounge (also needs an update). Do not waste your money on the upgrade. Cold cereal and sweet rolls for... more

I went to the Hilton Universal City earlier this year for a few days away from England. I'm not a huge fan of the Universal City theme park scene myself, but chose the hotel because of a good price deal. I was a little dubious about the fact it was a Universal City hotel, and was a little worried it... more

Stayed at Hilton Universal as part of my honeymoon this year and would definitely recommend it. The staff were friendly and helpful and the hotel itself was lovely. Our room was bigger than average, bright and spacious. Only ate breakfast at the hotel, but this was reasonably priced with plenty of choice for a buffet breakfast. The hotel is linked... more

Excellent place to stay-no complaints whatsoever! more

We had stayed here two years ago, and returned because of its' proximity to the Gibson Amphitheatre ( we had tickets to the Teen Choice Awards). They have recently added a small take-away coffee shop (breakfast pastries, coffee, fruit, ice-cream) that is a great addition to the hotel. We found the hotel to be in an excellent position, whether driving... more

Dec 2007 ( sorry for the late review) was me and my partners second time staying at this Hotel. This hotel is by far the best hotel I've stayed in while in the USA. The room was spotless, as was the bathroom, and both were unexpectably huge! The staff were very welcoming and helpful when it came to giving my... more

The Hilton in Universal City was a great choice for us. We travelled to LA in June as a young couple for sightseeing. The Hilton had everything and more you want in a hotel. The rooms were a good size and nice, with great amenities. The beds were comfortable and I have never had such good house keeping. The place... more

Having stayed at Hilton properties worldwide I would say this one rates about average. That's not to say there is anything wrong with it, but it doesn't do anything to stand out from the Hilton crowd. The hotel is well equipped, has a good breakfast and buffet lunch/dinner throughout the day. The gym is small but perfectly adequate and the... more

I was a guest of the Hilton, Universal City from June 23 to June 26, 2008. It was a great experience starting with check in with Fidel at the Front Desk.......and my "alcove" room, which was amazing....(and complimentary fruit, cheese and cookie basket) as a surprise! Housekeeping was exceptional, Vilma with room service was great.....William in the lounge area made... more