I enjoyed my stay at the Kitano - for all the reasons the other reviewers have mentioned. Good service. Quiet, nicely-sized rooms. I love Japanese food - so it was wonderful having the option of room service sashimi. The hotel has no gym - but gives you vouchers to access a nearby gym (NYC Sportsclub). The gym is nothing special... more

We stayed here early June 2008 for a long weekend and we absolutely loved the Kitano. It was my first time going to NYC, so we wanted to stay somewhere centrally located that wasn’t a dump or overpriced. After doing some research we came across the Kitano and got a pretty good rate after we contacted the hotel directly. The... more

My new #1 NYC choice! Could not be more pleased with a stay at the Kitano. Impeccable accommodations--huge room even by non-NYC standards, gracious staff, was more reasonably priced than other properties I'd consider substandard to this. Can't wait to return! more

The Hotel Kitano was a wonderful oasis of calm in the middle of a bustling city. It was spotless and comfortable and although we didn't need anything, the staff seemed polite and responsive. Only one beef, that internet service was extra ($10/day), which seemed a bit short-sighted. more

We booked this hotel after reading the positive reviews about it on TripAdvisor, and we were not disappointed. The hotel is located at Park Ave and 39th - a nice, relatively quiet part of the city. The room was immaculate, fairly spacious, and we looked right out onto Park Ave - great views! I loved the clean, fresh smelling toiletries... more

Whenever I go to NY, I stay at the Kitano. Because I like the room and staffs are nice. But I have to tell that this newly hired lady at the guest services was very mean. The way she speaks was not appropriate. She was wearing the trainee badge but she doesnt greet, no smile at all. Even if she... more

Booked on Expedia which is always easy. This is a quiet haven of a hotel, on Park Ave just 4 blocks from Grand Central so can't fault the location. Rooms are fine, and this is a Japanese Hotel so just accept that you will just have a small kettle and green tea bags. Starbucks is 2 blocks away and there... more

I booked for my friend and myself at The Kitano largely based on other reviews on this web site.We were not dissapointed!This is a wonderful, calm retreat in the centre of town with lovely comfortable rooms-ours had a view over Park Avenue.the beds were the most comfortable I have ever had in a hotel-only one complaint-the fridge did not work... more

We spent a wonderful Mother's Day weekend in NYC thanks to the excellent service at the Kitano! My friend and I took our ten year old daughters for a weekend in the city and the staff at the Kitano helped make it special. The rooms were a decent size as was the bathroom. The concierge was extremely helpful, guiding us... more