I stayed at the Hola PVR for 2 weeks in January 2008, we knew it wasn't a 5-star going in but we were open minded.

Location - AMAZING! 10 minute bus ride to downtown, close to all stores and plazas!

Food - got a little repetative after about 10 days, we ate dinner in town a lot, mostly at La Dolce Vita which is a must when visiting PVR. Breakfast was fantastic, lunch was okay...don't waste your time on the gormet restaurant, we ended up eating at the buffet afterwards! The grilled cheese sandwhiches at midnight were fantastic.

Room - very large and very clean, except for the one cockroach which we saw one night late in the washroom...we covered the drain everynight after that and it was okay.

Pool - never swam in, the ocean is right there...why would we swim in the pool???

All in all this is not a top quality hotel, but we stayed for 2 weeks so it was right in the budget! i would recommend this to any young people looking for a great time in PVR.

resort is on the older side, but the staff was extremely service oriented and helpful. however, they need to work on kitchen help's cleanliness. omelette maker dropped spatula on floor, picked it up, wiped it with a paper towel and continued flipping the eggs. most helpful were the reception staff, bellboys, bar tenders, and waiters/waitresses. Jenny, the concierge/customer service rep was most helpful and full of information.

Where to begin... We had read the mixed reviews on this website and were a little concerned but after arriving, we could not have been happier at the Hola. (We've just decided some people wouldn't be happy no matter where they stay.)

It's an easy cab ride from the airport, about $8 ($80 pesos) and about 15 minutes, and you can easily take a cab anywhere in the city for under $10.

We checked in and were given a nice room on the 12th floor with an amazing view of the entire bay. The staff was great from start to finish, excellent service from check in to check out, especially Jenny. She speaks perfect English, is very friendly and always had an answer for any questions we had about Puerto Vallarta.

The food was delicious, omlettes to order and fresh fruit for breakfast, ceviche by the pool for a snack, a full buffet for lunch and we really enjoyed the gourmet a la carte restaraunt for dinner. Be sure to make a reservation, we didn't but the staff managed to get us in anyway, thankfully.

The hotel has plenty of activities, we got into a beach volleyball tournament, played blackjack in the evening (play money only) capped off with a big party at night with dancing and great music. Don't forget the fact that it's all inclusive so an unlimited supply of drinks are only a few steps away to the nearest bar.

All in all, we had a great time. It's not the newest hotel in PV but the staff was superb and we would happily recommend it to someone looking for a good all inclusive package and great time.

This hotel is awesome! Clean, very friendly hotel personel, great view with one of the best beaches for miles. I researched this hotel before I went and the reviews were about 50-50 on trip Adviser at the time. I think the ones who did not enjoy thier stay are just too picky. I mean $800.00 all inclusive for a week was fantastic value for what we got. It does not have the best pool but i was always on the beach anyways. Other travellers at other hotels walking on the our beach commented time and time again how nice the beach was. I had so much fun at the hotel I missed seeing most of Puerto vallarta during my stay as it was so fun just staying at the hotel with all the people I met.

I am going back this Feb for two weeks and the only hotel I will stay at is the Hola.