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Steigenberger Frankfurter Hof: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 67 Reviews
5.0 of 5 stars
29
4.0 of 5 stars
16
3.0 of 5 stars
6
2.0 of 5 stars
6
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 236 hotels in Frankfurt
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  • Hotel class: 4 of 5
  • Rooms: 332
  • Address: Am Kaiserplatz Frankfurt 60311 Germany
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Renowned Old World Hotel located 750 meters from train station, 3 km from highway & 14 km from Frankfurt Int'l Airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates: $536 (€424) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Steigenberger Frankfurter Hof

( 4-8 of 67 )
“Stay here if you have to”

Steigenberger Frankfurter Hof

Mar 31, 2008
1/2 found this review helpful

We stayed here during a big trade fair so occupancy and rates were both high. The first room that we were offered smelt of drains. We complained and were shown another room on the same floor that had the same aroma - indeed we were told that renovation works were in progress and that this was a known problem. We were shown a third room that stank of cigarette smoke - so we stayed with the first one and were moved the next morning to a more fragrant room that was noisy...

The main restaurant in the hotel is excellent although the breakfast room was like an airport lounge and not very agreeable.

The reception staff were not particularly helpful although the concierge was both friendly and helpful.

  • This TripAdvisor Member:
    • Liked — Convenient location
    • Disliked — Smelly rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike_SLondon_UK's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $536 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Location -- otherwise just ok”

Steigenberger Frankfurter Hof

Mar 15, 2008

Stayed three nights on business and found the stay enjoyable but not special.

The hotel is centrally located in downtown Frankfurt -- convenient to business, restaurants, shops, the main train station and only about 15-20 minutes from the airport. The outside is most impressive; inside . . . well, read on.

The lobby is spacious with lots of marble. However, it doesn't take more than a handful of people to make it seem crowded and noisy. The hotel bar is attractive and non-smoking. Service was prompt and prices were what you'd expect.

Originally, I was offered a first floor room on the main street; when I asked for something more quiet, I got it, although with a view of the air conditioning system. The standard room was . . . standard. The ceilings are very high, giving a feeling of spaciousness and the room was relatively large. The furnishings included a double bed that wasn't particularly comfortable and a chair and ottoman that were. Decor was unmemorable and somewhat dated. TV was large but not flat screen. There is an in-room safe that is easy to use.

The bath is small but modern, with lots of marble. The towels are unacceptable -- thinner than you would expect at a Motel 8 and you only get one bath towel and one hand towel -- not sure what you'd do with two people in the room. Amenities were replenished daily.

Internet is expensive at 12 Euros/hour with no option for a daily charge. Thirsty from your trip and want a bottle of water? -- it will set you back 7 Euros. I did not dine in the restaurant or order room service. Elevators were relatively prompt given the size of the hotel. You can easily program your wakeup calls on the phone. Hallways are very wide but, for some reason, hallway noise gets into the room and thus, when the luggage carts roll by early in the morning, you hear them.

The concierege was especially helpful both in providing information and in making restaruant suggestions/reservations. There is another staff member dedicated to helping with train/bus connections and I found her assistance invaluable.

Overall, the Frankfurter Hof was acceptable in every regard but at no time did I feel that I was staying somplace special. On previous trips to Frankfurt, I've stayed at the Hessischer Hof and would definitely recommend that over the Frankfurter Hof if you are looking for a smaller property with more inclusions.

  • This TripAdvisor Member:
    • Liked — Good location; helpful concierge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MisstheDogs's Summary
Date of Stay: March 2008
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $536 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Old World Graciousness”

Steigenberger Frankfurter Hof

5 of 5 stars
Las Vegas, Nevada
Jan 29, 2008

When we arrived, for some unknown reason we were upgraded to a deluxe room. The room was enormous, quiet and well-lit, with two marble bathrooms and every amenity one could imagine, including a pants press. Every inch of the hotel is beautiful; every staff person was as kind and helpful as could be. The location is in the center of the city. Meals at the restaurants were delicious. Our stay here was a singularly spectacular experience. We recommend it wholeheartedly.

  • This TripAdvisor Member:
    • Liked — Impeccable service and elegance of the interior
    • Disliked — The price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvidReader8's Summary
Date of Stay: January 2008
Member since: January 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $536 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent hotel”

Steigenberger Frankfurter Hof

5 of 5 stars
Chicago, IL
Oct 28, 2007

Stayed 4 nights at the Frankfurter Hof while in business, and it was a very good choice. Details...

GOOD:
--Rooms are great - good size, plenty of closet and drawer space, comfortable bed, reasonably well appointed and very clean.
--Bathrooms were very well equiped, clean and elegant (though small)
--Common areas were very well kept and pleasant
--Staff was very helpful, in particular some folks at the concierge desk who helped out with a few things
--Breakfast buffet is quite good
--There are other restaurants attached too - Oscar's was good, didn't try the other ones
--Location is good, right in the heart of town

BAD:
--The workout room is pretty bad. A treadmill that didn't work right, a stationary bike that didn't either, some weights and a bench.

Overall an excellent property, good choice in Frankfurt. Definitely recommended. Prices can be a bit high, but they do run some deals at times.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Migizi's Summary
Date of Stay: October 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 05, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $536 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Probably luxurious once”

Steigenberger Frankfurter Hof

3 of 5 stars
London
Sep 26, 2007

This hotel was probably once very luxurious but it is now a little bit old fashioned and dated. The room service was good, a wide variety of meals and served until late. Reception staff were generally helpful and the rooms quite large.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MepKan's Summary
Date of Stay: September 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: June 09, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $536 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Steigenberger Frankfurter Hof

( 4-8 of 67 )
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Steigenberger Frankfurter Hof Address

Am Kaiserplatz, Frankfurt 60311, Germany