The Casa Verardo is in a peaceful location, but close to the main sights in the Castello district. Our room was spacious, very clean and comfortable and the hotel in general has lots of charachter and charm. Staff were very helpful and pleasant and so earlier negative reviews on this site are a real surprise to read. Venice is a stunning city with a photo round every corner. Be aware that it can be very expensive to eat and drink, particularly in the bars and restaurants in the prime locations. Two beers in one of the seafront restaurants cost 18Euros, but obviously the side-street bars and cafes are much cheaper. We purcahased 2 x 72hr water-bus tourist tickets at 31Euros each on arriving at Marco Polo Airport and these proved very good value for unlimited water-bus trips. However, please note that these tickets do not cover the boat trip from the airport to Venice for which you need additional tickets at 12Euro each. On one of our trips, we found that the island of Lido has a superb beach and so we'll be taking swimwear on our next trip to Venice. We will also check-out availability at the Casa Verardo which I can recommend without hesitation,

I am interested to read all the positive reviews of the Casa Verardo, because our stay there last year was absolutely awful.

We had booked a room in advance for four nights and been assured that it was a "lovely, pleasant room with great views."

When we arrived however, we were shown to a large, dingy room that was so dark it took us until the next morning to discover how awful it really was.

The room was within stretching distance of another building, which blocked out all the light, and with people looking in, meant we had to get dressed with the shutters closed.

The room itself bore no resemblance to the rooms on the website - in fact, it looked like staff quarters, with formica furniture, and bits of the bathroom falling off.

When we spoke to reception, a very supercilious young man told us that our room was not available but that it would be by the next day. We therefore packed up the following day, but when we showed up at reception were informed that the room was not available after all.

It was impossible to speak to the owner during our four days there, and we were furious about a) the quality of the room and b) the smirking, couldn't-be-bothered young men on reception (possibly the owner's sons?) I can only assume that if we hadn't been young women they might have taken us a bit more seriously.

On the second last day of our stay, we were eventually moved up to the room we should have had by an embarassed women, the woman who had send me the original email describing "our" room, and it was very nice - but that is after livinig in an annex next to the broom cupboard for three days and nights.

When we complained on leaving about the way we had been treated and asked for a discount, the man on reception claimed that we had been offered the room after the first day, but had declined - which was a completed lie - and that there was nothing wrong with the room we had had.

Eventually, he conceded why we might be unhappy with the original room, but again, refused to let us speak to the owner or to give us a discount.

When we said we would be making a formal complaint to the Ventian Tourist Board, he just smirked and said go ahead, Casa Verarda had very good relations with them and they wouldn't take any notice of a complaint.

The experience left me raging, and had I been a man, physical violence would have ensued.

They are the most smug, arrogant repulsive hoteliers I have ever met, and even now I am still raging - I can't believe we actually paid them.

I would strongly advise anyone not to give them your custom, and instead go to the nearby La Calcina - it is much nicer, cheaper, and they won't treat you like crap.

Our room and the hotel were both beautiful and conveniently located near St Mark's Square.

Most importantly, the front desk staff were incredibly helpful and very pleasant.

The front desk staff at this hotel turn this above average hotel into an "Excellent" one.

I hope management takes care of these people because they are irreplaceable.

I don´t have to say much, because as soon as I got to this hotel I was turned around. I was supposed to stay there from 1st to 4th of March, I had paid a deposit and had a reservation voucher from HotelClub. In a small lobby there were already people waiting for a transfer to other hotels - I was not alone.

They told me they would show me a single room of the same caliber in the hotel nearby of three stars as well. The payment for three nights was 500 euros (around 750 USD). The room they showed me in the hotel "Da Bruno" was 2 to 3 meters, without windows and dirty. There was nothing there but the bed.

I told them that this room looked like a prison cell, and I didn´t feel I did something bad, besides I wouldn´t stay there even if I would be paid, jaja.

So I left to look for another hotel at 9pm in a strange town full of scam. See review of "Royal San Marco".