We arrived in Venice July 21 upon a water taxi and immediately got lost. Seems that the ticket taker on the taxi mixes her left from her right. After asking a clerk in an ice cream store where the Al Ponte Mocenigo hotel was, we were directed to the proper location. Carlito warmly greeted my wife and myself, helped us with the heavy baggage to our beautiful room in the annex and gave us easy directions to a nearby restaurant (Muro) which turned out to be a gem. And it only got better. The next morning we met our daughter at the San Stae dock which is only about 30 seconds from the hotel and the three of us proceeded to have a fabulous time running around Venice enjoying the sights and beauty of this gorgeous city. The breakfast served was perfect with fresh bread, juices, cruissant, cereals, fruit etc. Walter, one of the owners of the hotel was extremely helpful as well and then teamed us up with two other couples to share the water taxi with to the cruise ship port on the 23rd. He did the arranging and bargaining so that we saved some money. One of the couples turned out to be our constant companions for the next 12 days on the cruise - thanks to Walter. In all honesty, this hotel with it's charm, staff and beauty deserves the recognition they receive from Trip Advisor as being a #1 hidden gem hotel in Venice.

My husband and I stayed here for 2 nights art start of july and it was perfect for what we wanted - a real find. Located in quiet area but a quick 15-20 mins walk to San Marco square. Hotel staff were very helpful and breakfast was lovely (far surpassed expectations, Fruit, croissants, cheese, meat and lovely coffee made fresh from espresso maker) served in the little courtyard. While it has a 2 star rating, its because it doesn't have things like elevators, a big fancy lobby or iron for guests, but everything else about it was 4 star!

Stayed here for the final two nights of our Honeymoon and had a wonderful time. The hotel is a little gem - hidden down a back street but incredibly close to the grand canal ferry stop. Donnatello on reception was great, really helpful showing us the best places to visit on the map. The room was lovely, sumptuously decorated and very clean. I'd recommend this to everyone - but beware of the hard beds!

My wife, my daughter and I stayed at the Al Ponte Mocenigo hotel for 4 nights as part of our 2 week trip to Italy. I found the hotel thru Rick Steves and once again Rick's recommendation was perfect. We had never been to Europe before and heard from several people that Venice, while unique and beautiful, was very touristy, very crowded and that 4 nights was too much. Well, had we stayed near San Marco square/the Rialto bridge area, I would probably have agreed with that, but the location of this hotel was perfect. It was close enough to walk to that area but far enough away to feel like we were more in the heart of Venice where the Venetians lived. We loved going over to the park area 5 minutes or so from the hotel and get sandwhiches and drinks from the local deli and eating in the park with all the local Venetians. We met and talked with several people that lived there and loved being away from the tourists. Walter and Sandro, the two owners of the hotel, were very helpful in providing information on the area. Their other desk worker, Donatello, was very nice and also helpful in pointing out things on the map. He recommended one of our favorite restaurants in all of Italy only 5 minutes from the hotel, which was Nino Risotto. We also enjoyed taking day trips to Murano and Burano as well as taking the traghetto (short gondola ride across the grand canal which only cost 1 euro) from the San Stae stop near our hotel to the less touristy area across the canal with great shops and a nice wide walking path to people watch!. Also, their free breakfast was very nice and served in the cute little courtyard each morning. They had plenty of cereal, fruit, yogurt and the best warm apricot croissants you'll ever have. Given how expensive it is to eat in Venice, it was nice to have such a filling breakfast. Many times we'd skip lunch or share a pizza or panini for lunch and save a few euros. Also, they had free internet access at a computer that was right outside of our room, so my teenage daughter enjoyed keeping in touch with her friends and we were able to check train schedules and weather, etc. All in all we loved the Al Ponte Mocenigo and will definitley stay there again if we ever get the chance to return to Venice.