Everything about Hotel Giglio went above and beyond my expectations and previous expectations of European 3 star hotels. The staff was fantastic--spoke great English which was very appreciated. The air conditioning worked very well, which was so appreciated as we stayed for three nights during a heat wave. The breakfasts were good, with fresh fruit, pastries, yogurt, meat, cheese, cereal, etc. Free wireless internet and a computer with internet access available to customers. The rooms were decorated tastefully. The shower worked well, great water pressure and hot water. Rooms were cleaned daily. We had a dvd player in our room and the hotel has a small library of films (in English) available to borrow (we really enjoyed this during the heat of the day). The staff gave us recommendations to great restaurants and showed us exactly how to get there on a map. They even called and made our reservations for us!

Hotel Giglio was fantastic.

The Hotel Giglio was lovely and the staff were incredibly helpful and friendly. The rooms were spacious, tastefully decorated and very clean and well-maintained. We arrived to a warm welcome from the friendly and knowledgeable co-owner of the hotel. Every person we encountered at the Giglio was wonderful. We enjoyed the variety of breakfast offerings and greatly appreciated the complimentary computer/internet. The location was ideal - very close to the sights in Florence and just a short walk to the train station. I would recommend this hotel for all kinds of travelers - an excellent experience in all ways!

We had a wonderful stay at Hotel Giglio. Our quadruple room was very confortable, spacious and clean. The beds and the pillows excellent. A DVD player is available in every rooms and a good selection of DVDs books, guides and games for children is available for customers. The hotel is on the fist floor of an ancient building and a very nice lift is available. The area of the hotel is quite even if it is only 10-minute walf from the Duomo. The owners are extremely polite and dedicated to meet, even to anticipate the expectation of the customers. I stongly recommend this hotel for families with children, for couples and for singles, then for everybody!.

This is one of those rare hotels you hope to find at an amazing price. It's unusual to actually find a place where the owners are there on the 'shop' floor, making sure everything runs as they want it to. The two brothers have only been owners for 5 months (having owned a restaurant in Santa Maria Novella previously) and are clearly doing their best to make this place really special.
I hope it stays this way and they do really well....a great pleasure to stay here and I will most definitely recommend to everyone I know.
LOVED it.