We loved the Pulitzer and will stay there whenever our travels take us to Amsterdam. If you are not able to climb a few stairs--don't stay here. That's the summary--here are the details:

Check in was flawless and, contrary to some previous postings here, the staff was warm and friendly to us (Americans, traveling with a child). We had booked an "executive" room, with a rollaway bed for our son. When they saw that my wife walks with a cane, they quickly changed us to a room that had fewer steps so that she would be less challenged by the hotel's layout. They were gracious throughout.

On arrival to the room, we were in the attic room of the canal house next to the building in which the lobby is located. We took an elevator to the third floor, and then walked down a hallway which ended in a stairway that went up six steps or down six steps--almost like you had to ascend to the 3.5 floor, or descend to the 2.5 floor. It had a Harry Potter-at-the-train-station feel. The reason for this is that the hotel consists of many townhouses which have been combined into a hotel--no two rooms in the entire hotel are alike, and the reason for the many stairs is that the floor levels in houses that did not originally connect were not at the same level--hence the need to go up or down a few steps while passing from one building to the next. It is rather maze-like, and you do need to be able to go up or down a few steps, possibly several times, in your path between the lobby and your room. It is for this reason that I do not recommend this hotel if you have mobility problems, use a walker or cane or any sort of other assistive device, have difficulty climbing stairs. They probably do have a few rooms exactly on elevator levels, but I personally wouldn't count on it in this hotel--avoid disappointment and book elsewhere.

The room itself was great. No closet, but a big freestanding wardrobe in an alcove. Safe was in the wardrobe. Refrigerator with minibar stuff in it. Cable TV. Bed was great. Rollaway was comfortable, but it was tight moving about the room when the rollaway bed was unfolded. Given that we were in the executive room, I venture to guess that it would be VERY tight in a standard room if a rollaway bed were in use--but there are so many rooms in the hotel, I may be wrong in this assumption.

Air conditioning was effective and cooled the room nicely. Room was spotless. Bathroom was nice, decorated with Dutch tiles, very pretty. The highest water pressure I've ever had in a hotel shower, and plenty of hot water too.

The breakfast buffet, as mentioned by a previous poster, was outstanding and delicious. It is VERY expensive, but was included in our room rate--I believe the price would have been something like 81 Euros total for 2 adults and 1 10-year-child. That's some serious cash! If you have a way to get it included in your room rate, I recommend that you do so.

The Prinsengracht (that's the canal that the hotel is located on) neighborhood is very safe to walk around at any hour, there is a tram stop about 2 minute's walk down the Prinsengracht, there is a big grocery store (Albert Hein) 3 minute's walk, the Anne Frank House is less than 5 minute's walk away (on the Prinsengracht as well), and the Hop-On Hop-Off Boat tour stop is on Prinsengracht too, about 3 minutes walk away. There are a ton of good restaurants in the neighborhood including the famous Pancake Bakery (about 5 minutes walk further down Prinsengracht beyond the Anne Frank House), and a nice little restaurant serving great Dutch food about 30 seconds walk from the front door of the Pulitzer--it's called "Bij Ons" (pronounced Bee-YAWNS). Highly recommended.

Amsterdam public transportation is outstanding--I highly recommend that you do NOT rent a car--parking is impossible, gas is a fortune, and between the trams and buses, you can get anywhere. You can buy a "strippenkarte" (a multi-ride transport pass) at the Albert Hein grocery store, as well as pre-made sandwiches, pre-cut-up apples, oranges, carrots, and all the supplies you might want for a picnic or to take on a train ride if you take a day trip.

Speaking of day trips, the tram on the corner can take you directly to the central station in about 10 minutes, where you can then board a train to practically anywhere in the country, or to the airport. If you have only a little luggage, you could take the train from the airport to the central station, and then take the tram to within half a block of the hotel. We took the Connexxion bus from the airport directly to the Pulitzer--you buy the ticket at the airport and it's a LOT cheaper than a taxi; it's an 8-passenger van with possibly a stop or two before your hotel. Americans may recognize the concept if I say "Blue Van/ Super Shuttle"

All-in-all, except for the stairs which might make moving around the hotel to be physically challenging, I can't think of anything about this hotel that I can criticize, or that might cause me not to recommend this hotel.