We only booked this hotel because it said on the website that it had been re-modernised, we stayed here 2 years ago and the room was terrible so this time we were hoping for better.
We booked a superior room which was advertised as all brand new with plasma tv open plan bathroom new beds etc but when we checked in the receptionist said she had upgraded us to an executive room which was good until we got to the room to find it was an old style room that had not been modernised, i rang recpetion to ask for our original room and was told that they had already filled it, what between us checking in and going up 3 floors to the room they had let it out i dont think so.
The hotel was still undergoing major works when we stayed we had not been informed of this and to get to our room we had to walk up a dust filled corridor with workmen everywhere.
The room was dirty, the maid service was terrible one day we didnt leave the room till 11am an eventhough the maids were still doing our floor they did not attempt to clean our room, on the days they did clean all they did was make the bed and supply new towels, they never topped the coffee/tea up we had to ring reception for some more and it never turned up along with the non slip bath mat we rung them for twice which never turned up.
They have no ice machines and charged 3 euros 50 for ice to be brought to the room i wouldnt of bothered if they had told me the charge before i rang up to find out where the ice machine was.
And to top it all off upon checking out even though we had paid in full on arrival for the room they decided to put the price of the room up and wanted an extra 100 euros a night plus charges for pay tv which we had not had, it took nearly an hour to check out and get sorted i had paperwork to prove all the costs but they would not accept it at first.
The location of the hotel is good but thats about it the service and staff attitude is extremely poor abd the quality of the hotel itself should be downgraded to 3 star.
Would we stay here again.....NO DEFINATELY NOT.

It was 18 years since our last stay at The Park and we were definitely not disappointed with our recent vist. The hotel has just been renovated to the highest standard. The rooms are spacious and the bed has to be the most comfortable we have ever slept in abroad. The standard of cleanliness was excellent too.The fixtures and fittings are very good. From the moment we arrived the staff were so very helpful. There was a problem with the electricity in our room but within 10 minutes of reporting it the electrician had rectified the problem. Added to all this the location is brilliant. We look forward to a return visit.

...all in all above average experience with a few downsides. Firstly, the room we stayed in was really stuffy and we weren't able to open the windows and the air con added to the stuffiness. Secondly, we had a bit of trouble in getting a room that we had booked (admittedly through lastminute.com) with a double bed instead of two twin. The receptionist assumed that we, as a young couple, would be ok with separate beds without confirming this first when there was no preference stated on our booking form. She also seemed a bit annoyed when we tried to change this.

Upon arrival at The Park Hotel, the staff could not have been more helpful, friendly and approachable.
The hotel itself is in a prime location for the canals, museums, and some great bars and restaurants.
The decor was fantastic, and our room was very well presented.
Very clean, very modern and very comfortable...the bed was the most comfortable I've ever slept in!
We found that our basin did not have running water, and so contacted reception...the general manager came to deal with this problem within 5 minutes, it had simply been switched off from beneath the basin...a simple problem. Yet that evening we returned back to the room to find a letter of apology for the inconvenience....this was a very nice touch considering what little inconvenience it had actually been!
I would highly recommend this hotel to anybody.
My one gripe was that there was a slight sewage smell in our room, but we thought this was simply a smell in the air rather than a problem with the hotel.