This is a beautiful old-world hotel right in the middle of Amsterdam and steps away from the flower market. The rooms are lovely and the service is exceptional. Rooms with balconies overlooking a canal are particularly pleasant. The meeting rooms are a little bit plain but there's nothing to complain about. Overally, my experience here was excellent and I would definitely return.

I stayed at this hotel many times in the 1980s and on returning in April 2007 was delighted to find it as good as ever. Beautiful room, plenty of space, lovely bathroom, friendly and knowledgeable staff, everything working just as it should. And the restaurant is as good as ever -- yes, it should be, for the price. But it does everything well and there is the added delight of watching boats on the canals just below the restaurant window. What a pleasure to visit again.

I was very surprised that I loved the room and the location as much as I did. It was perfect for a first visit. I absolutely would come back to this hotel again. It is the best location of all the hotels to see everything in Amsterdam. I got the room upgrade with American Express booking which was wonderful the room was beautiful, the staff was gracious. It was perfect. I give it 5 star all the way around. I cannot wait to go back.

I stayed here on business in June 2006. This is a 5-star hotel with good location in Amsterdam, right across from the Munt Tower and the flower stalls. I don't even want to guess what it cost, but it must have been expensive. The rooms are huge for Amsterdam, with a decor that (is supposed to) resemble Napolenic decor. The staff is professional and courteous, but not very friendly. There is no iron in the room, so you have to send it out. They will iron one item per day for free, then it's $10 per item. One day a pair of pants never made it back. It took forever for them to find the pair - they had been delivered to the wrong room. When it came back, there was a women's outfit with it, even though I was staying by myself. Worst of all, the staff didn't seem too alarmed and did not try too hard to find my clothes - I had to repeatedly "bother" them, and it took several hours to correct the situation. Unless you are staying here on business or have a large amount of free money to throw around, I would go elsewhere.