Wow..from the minute we walked in, like entering 'hotel Babylon' Lovely reception, helpful staff, lovely rooms and gorgeous beds, bathroom doors not a problem, sharing with a friend and neither of us understood why people complain about them. Plenty of tea and coffee, lovely toilettries, nice towels, room cleaned next day, ice machine just outside door. Helpful concierge. Easy and friendly check out, even organised us a taxi to the airport instead of the train. Just off rembrandt square, so great for shops and bars, also quiet on a night time, due to good double glazing.
Would we stay again..........deffinatley. Had a lovely stay.

My partner and I stayed at this hotel just after Easter 2008. It's extremely well located in the heart of Amsterdam just off the bustling Rembrandt's Square.

The place has a modern, minimalist style - with understated entrance lobby and nicely furnished rooms in the current trends of white walls, walnut furniture, slate tiles, and suede-effect soft furnishings. Our room was amply equiped - complete with small but functional flat-screen TV, fridge, internet access (assuming you've brought your own device). Also included were tea/coffee making facilities, something not that common on Amsterdam hotels.

Our first call was to housekeeping to get some extra crockery - given that we only had one of everything! Okay, it's a small point - but it's a double room for goodness sake. Eventually a single small coffee cup arrived but it was late so we made do! Our 2nd and 3rd calls to housekeeping the next day - followed by a trip to reception after an hour's waiting - were because we'd been left no extra coffee and creamer supplies. Finally we got a couple of satchets of each handed in - perhaps there's some sort of tax on this in Amsterdam?

The fridges in the rooms have electronic controls on EVERYTHING - which means it's totally impossible to even move them around a little to accomodate anything of your own that you want to cool. Never mind, we thought, there's an ice machine on every floor - but unfortunately no ice bucket in the room!

Like so many hotels - even in the 21st centuary - the people who design the bathrooms obviously never have to use them. Is it really so much to ask for that the shower spray be contained in the bath or tray rather than flooding the floor? Or that you can sit on the loo without having to lean to one side to avoid the loo-roll dispenser? Or for sufficient ventilation and extraction that you don't feel like your shaving in the humidity of a a tropical rain forrest!

However, the Eden Rembrandt manages one further design feature that I've never seen before - with its glass bathroom doors. Despite the partial frosting, anyone else in the room is not only treated to some interesting views when walking past the bathroom, but to every sound eminating too! We discovered and even better feature on night time visits to the loo - when the shadows on the wall opposite the bathroom cast a cinematic view on the opposite wall - leaving nothing to the imagination.

We both liked the Eden, but it would be so much better for just a little extra thought and effort. Would I stay here again? Perhaps - but without these various niggles it would be a definite.

I stayed here with my boyfriend for 2 nights. On check in, the receptionist was very friendly and helpfully, explaining all fees and charges. The room was nice but quite small, it being a 4* hotel we expected more in size and quality. There was no real doors on the bathroom, only glass, shower like ones. This really got to me and I think its a terrible idea, the bathroom is a private place and you don't want your fellow traveller knowing what you get up to in there, even if it was my boyfriend!
Our room was not cleaned so we didn't get clean sheets or towels. This is probably because we didn't put the "make up my room" sign until 3pm but I personally feel this is ok seen as its a 4* hotel, they obviously don't agree though!
Overall an enjoyable stay, just don't expect too much from this one!

To begin with...the check in staff. The are de Kings and you a slave, so be careful. Snobs, non efficients and not willing to serve you. At least during the night shifte. If by any chance you feel the need to speak to the Duty Manager at a improper hour (let's say by 00h30) they say it's not possible. Nevertheless you can read at tne in-room info that there s a Duty Manager 24h a day. Not true.
Imagine yourself reaching an hotel by 00h30 with a sleepy child with the reservation made for a double bed and a baby cot. And when you get to the room, there's no baby cot. Not nice, no ? Even worst, the reception staff just tells you there there is not a chance to get one that same night ! Is this the service you expect in a 4 star hotel in Europe ? I couldn't accept it.
The breakfast is just so poor, i didn't feel willing to eat. The bread finishes and you must wait a lot for them to replace.
If by any chance you are the kind of people who lkes to come back to the hotel by mid-afertoon, and are expecting to have your room made, you are at thr wrong hotel. It happened twice in a row. By 15h30 and by 18h30.
I dond't recomend this hotel to anyone, nevertheless being well located.