We arrived to a large amount of cars and people outside the hotel, obviously a function had just finished or began and the staff were very busy. Not withstanding this, we were able to hand over our car quite promptly and without fuss.
The foyer of the hotel is not overly large but quite elegant, with nice lighting and furniture. The check-in was fast and friendly. Our king bed, park view room was well appointed, clean and spacious. The television wasn't flat screen, but worked well and was a good size. Tea/coffee facilities were very good, with nice mugs instead of those tiny cups that hold nothing. Cupboard space was very good with plenty of hangers.
The bed was very comfortable and the bathroom a delight; black marble with white fluffy towels; a great shower with lots of hot water, a full sized bath and large sink area. No drawers or cupboards, but we managed without.
Breakfast was very well organised with plenty of seating and the immediate service of hot, strong coffee in a pot. (Don't you hate waiting for those refills?) The buffet was very good with lots of variety and has the best bacon I've ever had in a Sydney - lots of well-done crispy bits, as well as soft rashers as well. A very nice weekend stay and would highly recommend. :)

I stayed in this hotel 10 years ago, and hated it. However, this time I was at a conference in the hotel. I found the hotel remarkably improved. Location is excellent (clearly that hasn't changed), views from Park Rooms were charming (looking over the newly cleaned cathedral spires through large trees). Staff could not have been more helpful. Food in restaurants was delicious. Nice bars to meet friends. And finally - no "stuff-ups". If you stay in hotels all the time, you'll know what I mean. There were no problems with room key cards, reservation was correct, correct room provided, room service excellent and fast, no unauthorised charges on account, no problems with air-conditioning etc.

We stayed for two nights in this hotel for our anniversary. From the minute we arrived out of the taxi until we checked out, the staff were really friendly and willing to help in any way. We arrived at 11am and hadn't requested an early checkin, but they accomodated us with no hassles.

We stayed in a King Hyde Park Room and although the view wasn't as great as we expected, the room made up for it. The room was clean, the marble bathroom is lovely and the bed is super comfortable. We had buffet breakfast included and found this to be a great addition as the food was great. We also really enjoyed the high tea served in the lobby restaurant with a glass of moet!

Although this hotel is on the pricey side, the location and level of service is well worth it. We would definately stay there again.

This is a great sheraton property. It is very centrally located and the rooms are great. The fitout is exceptionally good and the views (over the park) are very nice. The rooms are exceptionally clean and all the common areas are bright clean and well maintained. The hotel is in a great downtown location and are very close to the harbour. The staff are excellent and i could not fault any aspect of our stay. I would also mention that the facilities are (as you would expect) limited because of the downtown location but this did not limit my stay in any way.