On the drive to the hotel I was a bit worried about staying in the city and coming from Malaysia was expecting the standard of hotel service to not be so good but I was pleasantly suprised!
On arrival we had a slight problem in that we had accidently given our driver the voucher for the hotel instead of the transport- the girl behind the desk informed us that if we didnt get it back we would be charged on our credit card again for the entired 5 nights. They helped us contact the car company and the consierge took it upon themselves to make sure the vouchers were swapped so we didnt have to worry about it.
As soon as we checked in our cases were transported to our room for us and the porter was very friendly and gave us advice on the best places to eat/see.
Our room was lovely and spacious - view wasnt that great but then we werent in our room much so it didnt bother us.
They had also given us a complimentary bottle of bubbly for our honeymoon which was a lovely gesture. The hotel was a 5 minute walk from the harbour where there are loads of fantastic restaurants (try Jordons for the best fish and chips we have ever tasted!! On the harbour there is also a wildlife park with koalas and lots of animals and an aquarium.
Its just a short ferry ride to Cirular Quay and there is plenty to do - the harbour bridge climb is a fantastic experience!
Overall we had a fantastic time in Syndey and would definitely stay in the Crowne Plaza again.

I stay here regularly for work and this hotel is in a great position. It's in the heart of Darling Harbour near all the restaurants and it's 2 blocks away from the Queen Victoria Building in the centre of Sydney.
Clean rooms, prompt friendly check in and checkout. Taxi's don't take long and the guy that makes the omlette's in the breakfast restaurant is a real character! There is internet connection and a large desk if you need to do work.

I was dissapointed when our travel agents came back to tell us that our original hotel (the Four Points By Sheraton) was over booked and we had been transfered to the Crown Plaza, but the hotel was really good. It was nicely postitioned (we had booked a harbour view but it was not that good - Four Points had a better position for views) but it was a stoned throw from Darling Harbour (via a walkway). The staff were very friendly and helpful, apart from the receptionists when we booked in she must have been having a bad day! The rooms were quite spacious, clean and modern. We didn't use much of the hotel facilities as there was so much else available at Darling Harbour, which was fantastic.
Sydney was the highlight of our trip. It was lively, bright, clean and beautiful. The people were friendly and I would definitely go back there.

Positives:
Room was modern & nicely decorated.
Common areas were modern & nicely decorated.
Good location near Darling Harbour.
Only 5 minutes from the train.

Negatives:
No pool
Internet cost extra