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Crowne Plaza Parramatta: Traveler Reviews

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 7 Reviews
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4.0 of 5 stars
2
3.0 of 5 stars
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2.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#74 of 265 hotels in Sydney
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 196
  • Address: 30 Phillip Str, PO Box 254, Parramatta Sydney 2150 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Twelve-story Hotel in the heart of the retail & business district, 2 km from Parramatta train station; 30 km from Intl Airport. This description is based on information provided by the hotel.
Business Center Restaurant Room Service Swimming Pool
Check Rates: $157 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Crowne Plaza Parramatta

( 3-7 of 7 )
“Where is the spirit ?!”

Crowne Plaza Parramatta

Apr 23, 2008
2/3 found this review helpful

I have stayed at Crowne Plaza for around 32 nights the past 6 month, and it seems the service it getting worse each time I´m around.
I don´t know if the staff eventually consider me as a part of the inventory of the hotel, but its really hard to get any good service - I have ex. stopped eating at their resturant, as the service is really slow.
Maybe is the staff not enjoying their work, but there is no reason to let their guest get that feeling...depressing..
Perhaps I´m too young to stay at this hotel (due to the patience)..

On the positive side: great rooms, fair priority club meeting, good location and a FRIENDLY consierge service !

  • This TripAdvisor Member:
    • Liked — Location and the rooms
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wandkaer's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: January 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Management Response
CP-Parramatta, Business Development Director
(Management representative)
Apr 29, 2008
Dear Wandkaer, Thank you for your feedback on Crowne Plaza Parramatta. I am disappointed to read that your experience with our service has diminished over the past few months. It is certainly something we will follow up with our team. Please be assured that this is not the usual standard of Crowne Plaza Parramatta. I am delighted to hear that our rooms and PCR program are favourable. I would be pleased to meet with you on your next visit to discuss this situation, so please ask for me at reception. Kindest Regards Business Development Director.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $157 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“NIce Place Just what you expect from crown”

Crowne Plaza Parramatta

Jan 26, 2008
2/2 found this review helpful

Very nice stay, booked four days late Jan 08 on wotif great weekend rate, hotel very clean modern rooms, close to most types of shops, five min walk to station or ferry terminal
Its a quite position away from the main street
Staff very helpful receptionist was fantastic helped us with any inquiries as ts firts time in Aus
Gave it 5/5 because thats what it was to us

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harleydavidson's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Management Response
CP-Parramatta, Business Development Director
(Management representative)
Feb 15, 2008
Dear HarleyDavidson,
Thank you for your wonderful feed back. We look forward to welcoming you back to the hotel. Regards Crowne Plaza Parramatta.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $157 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“great hotel”

Crowne Plaza Parramatta

5 of 5 stars
Canberra
Feb 16, 2007
4/4 found this review helpful

Great hotel, comfortable beds, large rooms even with 2 kids in the room, good location.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissie's Summary
Date of Stay: January 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
Management Response
CP-Parramatta, Business Development Director
(Management representative)
Feb 15, 2008
Dear Swissie,
Thank you for your feedback. We look forward to welcoming you back to the hotel. Regards Crowne Plaza Parramatta.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $157 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Nice stay at the Crowne Plaza in Parramatta-Sydney, NSW, AU”

Crowne Plaza Parramatta

May 28, 2006
8/8 found this review helpful

We enjoyed our five night stay at the Crown Plaza Parramatta. The concierge and desk staff were very helpful with maps and schedules of regional transportation. The room and facilities were very clean and our room was well taken care of during our stay. The hotel is located near the main cafe street - a big selection of restaurants. The hotel breakfast was worth the price - very extensive buffet.

The train station is a bit of a walk from the hotel but the rail service from Sydney to Parramatta was very good and easy to navigate once you get to the station. The hotel is a short walk -- about 7 minutes to the ferry service. A nice excursion was taking the River Cat to Sydney harbor.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management Response
CP-Parramatta, Business Development Director
(Management representative)
Feb 15, 2008
Dear Travelhobyist,
Thank you for your feedback. We have a great Concierge team. Thank you for your feedback. We look forward to welcoming you back. Regards Crowne Plaza Parramatta.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $157 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Excelente localización en darling harbour”

Crowne Plaza Parramatta

Nov 14, 2007
1/1 found this review helpful

  • This TripAdvisor Member:
    • Liked — tranquilidad, limpieza, clasico, buena localización
    • Disliked — recepcionista correcta no simpatica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gaditana's Summary
Date of Stay: August 2007
Traveled with: Cónyuge/alguien importante para mí
Visit was for: Escapada romántica
Age group: 35-49
Member since: April 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $157 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com

Reviews of Crowne Plaza Parramatta

( 3-7 of 7 )
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Crowne Plaza Parramatta Address

30 Phillip Str, PO Box 254 | Parramatta, Sydney 2150, Australia