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MaMaison Riverside Hotel Prague: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 184 Reviews
5.0 of 5 stars
148
4.0 of 5 stars
28
3.0 of 5 stars
5
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#19 of 640 hotels in Prague
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  • Hotel class: 4 of 5
  • Rooms: 45
  • Address: Janackovo nabrezi 15, Prague 5 Prague 150 00 Czech Republic
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service
Check Rates: $249 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of MaMaison Riverside Hotel Prague

( 9-13 of 184 )
“Don't trust this hotel”

MaMaison Riverside Hotel Prague

1 of 5 stars
Zürich, Switzerland
Aug 11, 2008

Usually I am not one to complain. However, in this case I feel it is necessary to warn other travellers.

The major problems with this hotel are:

-rooms MUCH smaller than stated and pictured on the internet

-cigarette smoke pouring out of the air conditioner in a non- smoking room

-Attempt by the hotel to charge 10% to much for the room at checkout

For those of you who want to read the details of these problems, please keep reading.

We booked this hotel directly through the hotel's webpage to avoid any problems with possible hidden charges or taxes.

When we arrived at the hotel, we received with a friendly greeting and told that we could get our welcome drink in the bar. Unfortunately, we waiting there for 10 minutes without even being asked what we would like. Finally, we just went to our room without the welcome drink.

The room was extremely small! On the webpage, it states that a Superior Room features a sitting area. We had one chair stuck in the corner which you could barely sit in because it was crammed between the wall and the bed. The webpage lists the average room as 25 square meters. Ours was not more than 15! The sample picture on the webpage (for this type of room) shows a large room with two large windows. Ours was not even comparable.

On the positive side, the room was perfectly clean and well set up. This is to be expected from a 5 star hotel.

At night, we tried to turn on the air conditioner as the room was quite stuffy. For some reason, the air coming out of the conditioner smelled very strongly like cigarette smoke. So we had to turn in off and sweat all night. We tried turning the air on again in the morning with the same result. When we mentioned this to the front-desk at checkout, they simply said sorry. We got the impression, that they already knew of this problem and weren't likely to fix it anytime soon.

The final blow to our opinion of this hotel came when we got the bill. The internet page lists the price of the room in Euros. When we tried to pay with our credit card, they charged us in CZK (Czech Krone). However, they used an exchange rate that is 10% above normal! Luckily we had Euros in cash and were able to pay in this way. However, it seems extremely unfair, that the price on the webpage is listed in Euros but the charge to your card gets made in CZK and you end up paying 10% more for a room which is already on the high side by Prague standards.

I tried contacting the hotel manager by phone to give him a chance to voice his opinion or convince me that my situation was not normal for his hotel. Unfortunately, I was told three times to call back because he was busy. Finally, on the fourth call, I was told that he was not in the hotel and requested to send an e-mail. Instead of sending the e-mail, I chose this method to voice my displeasure.

To sum things up, for the price of the Riverside Hotel, you can get better hotels in Prague. Or, you can pay a lot less somewhere else for the same quality.

Fortunately, Prague is such a beautiful city, that coming to the city is always wonderful. Even a terrible hotel can not ruin such a memorable time. However, it could be better with a decent hotel.

  • This TripAdvisor Member:
    • Liked — The cleanliness
    • Disliked — Almost everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackHandy's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 11, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Lovely stay”

MaMaison Riverside Hotel Prague

5 of 5 stars
Netherlands
Jul 28, 2008

We (my girlfriend an me) stayed here for 4 nights, and were positively surprised by the hotel, room and staff. It is very close to all the main attractions and the superb public transport of praque. The view from the riverside room is great, and the very friendly staff really took take the time for their guests.. A nice stay, and I can and will recommend this hotel to everyone..

  • This TripAdvisor Member:
    • Liked — location, staff
    • Disliked — price of the breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Qui's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 28, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Almost impossible to fault”

MaMaison Riverside Hotel Prague

5 of 5 stars
Hertfordshire, UK
Jul 26, 2008

If you are looking for a first class hotel outside of the hustle and bustle of Prague old town, then this could be just the ticket!

We booked directly through the property web site taking advantage of their 'Culture' package.

This included limo transfers to and from the airport, tickets for three days travel on trains, trams, buses and the metro, a three course 'candlelight' dinner for two and a free minibar!

The staff were very helpful and efficient and the room (603), a junior suite, was clean, tidy and quite with a balcony and views towards the river, the shower in particular was one of the best we have used recently. Breakfast was 'continental' (fruit, cold meats and pastry's etc) only, but was fresh and well presented.

Location is great for those who want a bit less hustle and some quite time, but is still only a short walk to train, bus and metro stations and you can walk to the centre of the old town in 15 to 20 minutes, with the added benefit of not having to pay the premiums of town centre prices for food etc.

All in all we found the Riverside to be an excellent hotel.

U Modre Kachnicky is also an interesting location for a meal, some good 'modern/traditional' style Czech food in a unique 30's style setting!

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceb's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: January 01, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Quiet, lovely location and hotel”

MaMaison Riverside Hotel Prague

May 25, 2008
2/2 found this review helpful

Spent 3 nights last week in April and fell in love with Prague. Loved this charming hotel and quiet location on the "other" side of the river near the Lilttle Quarter Square, just far enough away from the touristy Karlova Street and Old Town Squre to relax, enjoy. Easy walk right along the river with all the great sites, and nearby Petrin Hill. Across from the Dancing House (Fred and Ginger building), and National Theatre. Several very nice little cafes along the way to Charles Bridge, through Kampa Island. Staff was helpful, breakfast delicious, beds, oh my! We were upgraded to a corner room with two window, spacious seating area and fabulous bathroom (heated floors, double sink, glassed in shower). Red and white striped floor-ceiging drapes,, wall and ceiling inlays provide a very festive, "big tent" feel. Felt like royalty. Laptop and wireless provided in the louge to catch up on email (just ask). HIghly recommend. Wish I were back there right now! Thank you, Riverside for the perfect home base for walking the city.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spiritmound's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: June 26, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Stylish hideaway”

MaMaison Riverside Hotel Prague

Apr 4, 2008
1/1 found this review helpful

I stayed here with my partner in August 2007, for three nights.
Don't let the outside put you off (it's in need of a paint job), the staff and the service in this hotel was just lovely.

The rooms are very "boutique hotel" i.e. small but unbelievably comfortable. Best thing about the Riverside are its beds. The bed was large, soft and covered with cushions, you just blissfully sink into it. Found it rather amusing and just slightly unsettling that the en suite bathroom has an almost see-through glass door with a mirror directly opposite - go with someone you're very comfortable with, is all I can say...!

We also had a free minibar included in our deal, and no corners were cut there either - fully re-stocked daily and full of very good quality spirits and Toblerone!

Downside to the hotel is that it's at least 15 mins walk from Charles Bridge and even further from the newer part of Prague. We didn't mind the walk as it's along the river, but for those looking for City Central, this isn't for you.

If you're wanting a stylish hideaway for a sexy long weekend, away from the Hen/Stag groups then I'd definitely recommend the Riverside.

  • This TripAdvisor Member:
    • Liked — The beds
    • Disliked — The location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelbiscuits's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 04, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Older travelers, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of MaMaison Riverside Hotel Prague

( 9-13 of 184 )
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MaMaison Riverside Hotel Prague Address

Janackovo nabrezi 15 | Prague 5, Prague 150 00, Czech Republic