I stayed here for three nights. Top notch hotel in the middle of Prague. From start to finish had an efficient, well-run feel about it.
At check-in, they made a slight (understandable as we were checking in, in a group of 5 at the one time) mistake of putting me in an already booked room. No problem. Fixed it in less that 2 minutes, apologies, gave me voucher for the bar, and upgraded me to Executive suites. Excellent customer service.
Room was huge, 2 bathrooms, lounge area, top quality towels and toiletries. Wifi access included in the room.
Furnishing is modern and refreshing and bed was very comfortable. Breakfast was abundant and of top quality.
One slight issue might be noise, lots of pubs and clubs in the vicinity so is not uncommon to be woken up with late night revelers, especially if you have a room facing the street. Not a reason to avoid this superb hotel though.
Why four stars then? Well 5 stars needs to be out of this, world luxurious, reserved for only the big big hitters in opulence!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Great pool scene, Families with young children