I stayed at the Pactuv Palace for 8 nights from September 4 – 12, 2007. It looks very nice on its website, but it is even better in person. I travel about 6+ times a year for combination of work and pleasure. I can’t remember ever saying that about a hotel. I had the room featured on the website with a view of the river and the castle, which looks beautiful all lit up at night. The location is perfect: you are steps away from the Charles Bridge without being in the middle of the crowd.
The room was the perfect combination of beauty and function with wonderful ambience. You could easily entertain a few friends in the living/dining area. The flat panel TV provides the CNN fix as needed but is not obtrusive; the couch and chaise were both very comfortable. The cook top and sink were compact and fully functional hidden by closing doors that look like an armoire. The spaces above and below them contain all the items (pots, pans, silverware, glasses, etc.) you could possibly need. The bedroom had a nice big, very comfortable bed and was really quite lovely. When staying in a hotel, the plumbing can be trying. Here, the 1 and 1/2 baths both worked perfectly and were quite chic which somehow went very well with the old feel of the place. And, everything was both beautiful and clean. The little touches really do add up. They leave a bottle of water by your bed at night (with a bottle opener) and the weather forecast for the next day.
Breakfast was included, but I wasn’t sure what to expect. As with the room, it exceeded by expectations. There is quite a nice spread of fruits, vegetable, meats, breads, eggs, etc. Pastries are brought to your table. Hot items can also be made up for you. They noticed that I every day I drank more than one pot of coffee, so they just started bringing me refills. I mostly ate the pastries, fruit and coffee all of which was delicious.
The staff is very cosmopolitan and unfailingly helpful. If it looks like rain, they will offer you an umbrella from their stash. I was a little worried about a couple staying at the hotel with adorable twin babies (they were in the room next to me, but I couldn’t hear a thing which is truly amazing because little children do cry). The couple planned to go up to see the castle with the twins and a very good-sized baby buggy (larger than most American models). I stopped to see if they would need help carrying anything since I wasn’t sure how they would manage, but in fact in consultation with the manager they arranged to hire a car to drop them off at the top of the hill. The staff will make sure everyone has a good stay at their hotel.
They will make sightseeing, restaurant and event reservations for you as well. It wasn’t mentioned to me at first, but if you put it on your bill they will charge you a fee (a percentage I think which only adds up if you charge a lot). This was mentioned to me the second time that they helped my purchase event tickets so I think it is a very minor point, but I raise it to try to sound balanced in my review. I do recommend the Cesky Krumlov all day tour as very worthwhile; I didn’t have time to go to Karlovy Vary but wish I had. The staff tend to recommend Bellevue and Zatishi restaurants both under the same ownership. I like each of the restaurants, but they are different. Bellevue does face the river for great views on a clear evening. I was there a bit early for dinner and there were mostly businessmen. Zatishi does not have the views but is more of a stylish dining experience. Great food at both and you will pay for it, but you will at the very least enjoy it.
With the help of the staff, I attended opening night of the Czech Philharmonic, which was a special treat for me because I had heard their recordings since I was a child and I went to the opera to see Dvorak’s Rusalka at the Narodni Divaldo. I had a wonderful stay at the hotel; I would definitely stay there again and highly recommend it.











