The hotel staff was very courteous and friendly! Everytime we walked in the hotel the bellman/valet opened the door for us and upon entry/exit the front desk staff commented by saying "Welcome back" or "Have a great day/evening" respectively. The Courtyard Miami Beach South is a typical Courtyard Marriott property with the added edge of being in South Beach. Therefore, you'll receive free high-speed Internet as you would in any Courtyard, yet you have the added extra of having something like a rooftop pool that overlooks all of South Beach! Don't expect an amazing room with the latest features as you may expect in a higher-end property (i.e., Flat screen, etc.), yet you can expect a clean and comfortable room that could suit both business and leisure travelers alike. As far as the location, the property is located at the northern edge of South Beach which puts you in walking distance to many area attractions such as Lincoln Road Mall, the beach, restaurants, clubs, etc. If you prefer not to walk, taxis are in abundance and most rides around South Beach are pretty cheap even in the added congestion on weekend nights. Overall, I have stayed at this property 4-5 times and if your expectations are in-line with other Courtyard Marriott properties, you should not be disappointed at this property, particularly if you are able to secure a good rate.

The staff was absolutely wonderful! Very pleasant and courteous. The room wasn't great, but it was clean. The neighborhood in which it is placed still needs help cleaning up, but the people were friendly.

I stayed with my two daughters one night in this hotel in April. I would not book this hotel again for one reason: next to the hotel is a nightclub. I woke up in the middle of the night from music especially from the low tones (bass) of a very heavy music installation. The next day the receptionist told me that the music was of the nightclub next door and that the music was there every night! I was lucky because I had a room at the fith floor at the other side because if you had a room low in the building at the wrong side the music was much louder the receptionist told me....
I stayed 3 days at the Hilton Vacation Club at Ocean Drive at 5 minutes from this hotel and there it was very quiet.

First, of all my friend and I wanted to experience Miami and a 5 star hotel ranked low because we didn't plan to be in our rooms (we weren't) except to sleep but we did want a nice comfortable hotel. No roach motels. Our priorities when booking a hotel in Miami was to be in walking distance to everything for a reasonable price. We found it at the Marriott.

Lobby

I reviewed all the travel websites and read numerous customer reviews and read a few bad reviews so I was a little worried that the room would be a little crummy, old and dirty. Well first, upon arrival, Stephanie (I believe) was so polite and nice as she greeted my friend and I. The lobby was super clean and everything looked fine. We received our keys quickly and went to our room.

Room

The hotel is a standard hotel which means it's clean and has your basic amenities. The room was average and I think the pictures shown by other guests are accurate. The room was clean and I was slightly relieved that the room was actually nice. No view but who comes to Miami to look out the room window? Plus we were on the 2nd floor and I'm absolutely certain that if we had asked, they would've moved us. No big deal. The only complaint I have is that there isn't a refridgerator.

Rooftop Pool

The pool was nice, only 4ft deep at it's deepest but it was more of a lounge pool and they had music playing and potted palms surrounded the pool. The view from the roof was neat and you could see the ocean in the distance. It was nice. Went up there to cool off from the hot sun. It was clean.

Employees

The absolute best part about this hotel was the employees. When I get a chance, I'd love to let Courtyard regional manager know that the employees, Stephanie & Diego, that they have at this location are SO polite and SO courteous and went out of their way to meet and EXCEED our needs. They gave passes to the venues we were interested in visiting, they had information on any activity we were interested in participating in. The concierge was GREAT! I wish I remembered that guys name cause we sat and talked to him every day and he gave us tons of info about Miami regarding what we were interested in. I am just so pleased to receive 5 star service from a standard hotel. LOVED the employees.

Location

We walked 2 blocks to Lincoln Rd and all the shopping and then we walked about 5-7 blocks down to Ocean Dr and all the restaurants and lounges they had down there. Beach was 2 blocks away. Everything was close which was great. We did take a cab to a few venues but even taking a trip to several spots (we couldn't decide where we wanted to go), the fare was still $13. Everything was close enough for a reasonable cab fare.

Overall, the hotel employees really upgraded this hotel. The rooms are average and clean and the shower pressure was great. The employees were so professional and sweet. We even had to check out late and since our flight was at 6:20, they let us keep our luggage at the hotel while we wandered around for the last few hours and when we returned they armed us with water, hailed a cab for us to airport, walked us to the door (the desk manager and concierge) and watched us ride off. I would recommend this hotel to all that want to enjoy Miami at a nice hotel within walking distance to everything.