You want the truth here it is. If your expectations are average, and your not used to five star hotels this place is fine. We just got back. The beds are comfortable, that does not mean plush and cozy, but it means we all slept fine during our 5 night stay. The matteress were fine. The towels were not thin, as I read in a earlier description, now if your used to plush thick towels you might think so, but realisticly they are fine. Water was always warm. The housekeeping will leave extra towels if you ask them, we left them 2.00 a day and the room was always clean and ready. The rooms are clean, the breakfast was not as described, that would probably be our biggest complaint, the waffles were generic egos, and the danishes were a bit to be desired, so don't let the breakfast pictures fool you. We did not hear noise, it seemed quiet. The tram is right out front to Disneyland and it costs 3.00 a day for 11 and over. Would we stay there again, maybe....we only paid 550.00 for our entire stay so it was worth it, but next time we might splurge a bit. If your expectations are that this is a budget hotel that is nice, clean and the staff is friendly, then you won't be disappointed. The pool and hot tub both worked great and were warm. They do allow pets but we never smelled any pet smell in our room. The only complaint we had was the breakfast was not as it was shown to be.

I chose to stay at this hotel mainly because it was a mile from Disneyland. I was traveling with family (wife + 5 year old + 3 month old).

I specifically reserved a room with a refrigerator and microwave (paying $10 more than the same room without the fridge and microwave) only because of the convenience it offered to a family with small kids. But the moment I checked in (around 10 PM) I noticed that the microwave and fridge were missing! I immediately complained but was told that the best they could do at that time was offer the fridge and microwave of the lobby.

But that was not acceptable to us for various reasons and we declined that offer. So not only did the milk that we got along with us go to waste, I had to make a couple of trips to the grocery store in the middle of the night to get milk.

They did put in a fridge and microwave the next day, but given that we returned from Disneyland very tired late at night, the fridge and microwave went unused.

Come time for check out, I started to argue with the manager. Now, the pledge that was prominently displayed in the lobby was that if the hotel was not able to sort any issue in a timely manner and in a manner unsatisfactory to the customer, they would not charge the customer. So I asked not to be charged for the first night given all the troubles we had to bear, but the manager refused to cooperate. And when I mentioned the pledge that was prominently displayed, the manager bluntly told me that that pledge was not their's!

Eventually, I did get a $20 discount, but I am not going back to this hotel again.

Good rate over the internet. Rooms were clean. Beds slightly uncomfortable. Breakfast good: waffles, milk, juice, etc. (better then most on the stip--if you don't like it you can skip over to Jack-in-the-box) Sink area is somewhat small. Paper in the morning is nice. Helpful staff. Parking is very near the rooms--safer but could be noisy. Overall, good place to stay if you are on a budget.

Being from across the country, we were really nervous about choosing a hotel. The military rate was great for this hotel. We got there and found it a little worn down but the staff was very kind. The room was clean and comfortable. The trolley to Disney picked up right out front, the tickets were sold right in the lobby for just a dollar, kids rode free. Breakfast was great, waffles, juice, cereal, toast, muffins and lots of coffee. I am glad we stayed here.