Made a last minute decision to stay here. Knew it was a mistake as soon as we drove in. This place is sadly overused and neglected. The front desk clerk gave us misinformation. Went to our room and there was NO WAY I would let my bare feet touch the floor. It was covered in stains, sticky to the touch and not vacuumed. The rest of the room felt like I would pick up some incurable disease. Took one look at the pool and hot tub and wanted to be sick. The water was YELLOW. There was no way I would put any of my body in there, much less let my child touch the water, much to her dismay. We only stayed because there was no place else. Took the kids to Disneyland and the next morning went to the complimentary breakfast. It was NOTHING like the picture on the website. All day old (or older) MINI pastries. No fresh fruit. No juice, fake stuff. Just horrible. Tables completely dirty, etc. Just inexcusable. After waiting and trying to find something to eat we just checked out and went someplace else for breakfast.

Contacted Choice Hotels in writing. All they did was apologize in writing and say they would forward it on to the manage. What a waste to write them. Of course the manager already knows what it's like or else it wouldn't be that way.

Don't stay here. Play ahead and stay anywhere else!!!!!!

Although the room was clean and the beds somewhat comfortable, this hotel is a mess. Trash, litter and cigarette butts are strewn all over the outside. It's very apparant this property is not well maintained. The "breakfast" was awful. Breads, cold cereal and store bought apples. Thats all. Upon check in we were informed the pool was heated. Not sure how the hotel defines heated, but we experienced a deeply frigid pool. Not sure how they came up with "Maingate" in the name: it's well over a mile and a half to Disneyland. Parking next to rooms is very limited. Adjacent parking lots are not well lit. Though the front desk staff was not rude or discouteous, they were completely indifferent and apathetic to questions and concerns (could not get an outside line to make a local call; toilet backed up 2 days in a row; advertised cable channels inoperative). We did not feel like valued guests at all. The level of comfort, service and courtesy of this hotel are not commensurate with the room rates charged. We will stay elsewhere in the future and not recommend this hotel to others.

We had originally booked our room for two nights, but decided to leave after one. The furniture and beds weren't in terrible condition, but you can tell the rooms haven't been renovated in a while. The biggest problem I encountered in the room was that very few of the electrical outlets had covers. There were exposed wires sticking out of the holes in the wall. I felt extremely uncomfortable letting my two year old daughter walk around in the room. I ended up having to use the chairs in the room to block her from going near the exposed outlets.

We were rebooked at the Quality Inn Maingate through Expedia, after getting cancelled due to overbooking at another hotel, The staff was helpful and friendly, the room clean and roomy. While the "Maingate" part of the name was a bit of a stretch, it was about a 20 minute walk to Disney's maingate, the Anaheim Resort Trolley stop was directly in front of the hotel. Big perk there. The only thing that kept it from being perfect was a coffee pot that had the wrong lid. Partially brewed coffee went everywhere because of the wrong lid. (It didn't push the stopper up to allow the brewed coffee to flow into the pot. It ran out of the basket instead.) I broke the pot in the melee and it was replaced, again with the wrong top, again with an overflow mess. Thank goodness for the breakfast room. "Grandma's Kitchen" - hard boiled eggs, cereal, english muffins, waffles, toast , pastry, apples, oranges, coffee, tea, milk, juice and yogurt.