This is a wonderful Riad, and rather than write a copycat review from all the other glowing one's, I'll try and focus on some specifics that people might find useful:
Suite 2:
We stayed here. This has a large bed that has a huge curtain that you can draw in on it, meaning the bed is isolated from the rest of the room if you like. Very intimate. It has a fire (that surprisingly we didn't need in July) and it overlooks the pool rather than the courtyard. It had a large marble bath with a shower over it. It also had a sofa and a couple of chairs around a table. It's a long, narrow room with lots of attractive furnishings. Most of the other rooms overlook the courtyard, so this is a bit more private than the others in a way. Although the view over the courtyard is probably a bit better than the view over the pool in my opinion. Pros and cons I suppose.
Staff:
They're all brilliant and really go out of their way to help you. At the same time, if you want to be left alone, they will leave you in peace. Fatima, Ismail and Aziz take the lead and they're all great. I couldn't speak highly enough of them.
Nice touches:
Turn-down service on the bed, candles lit in the room when you come back from dinner, rose petals sprinkled around the room/bed, fresh fruit/sweets/mineral water in your room daily, bose ipod dock in the room, complimentary mobile phone, free airport transfers, lovely roof terrace etc etc. I should note that some of these varied day by day. e.g. they did different turn downs on the bed, and sometimes the candles were lit, sometimes not. Personally I liked this as it made it feel individual/special about how they were doing it.
Tips:
Eat in the riad at least once. We ate out at Le Fondouk (great meal and supposedly one of the top restaurants in Marrakech) but the food in the riad was easily the equal of this - and cheaper. Also, if you get in early, you can help determine the menu, as they go to the market that day to buy specifically what you would like to eat.
If you go in the summer, spend a few hours by the pool at somewhere like Hotel Andalous or Nikki Beach. It's so hot walking around, and you can do this at dusk/early in the day when it's not at its hottest. (Despite what guide books say, The Sofitel doesn't do the deal where you can pay to use the pool and lunch there - Andalous is nearby to Sofitel and have doubled their rate to 250dh - but it's worth it!)
One last thing. On the Marrakech Forum, I have kept an eye on a thread recently about fake riad reviews. I was a bit worried before coming to Riad Zolah as I couldn't find any information about it anywhere (Lonely Planet/Time Out/Hedonists Guide/Rough Guide etc) And I couldn't help but think 'why is this place not in a guide book if it is supposedly one of the top riads in Marrakech'? I can't answer that question, but I can say that it is absolutely lovely and if you stay here you certainly won't regret it!
Cheers
Pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Spa