Hi,
I am writing while staying in this hotel.. Came here for a treat for my wife to celebrate her birthday. Came on 16th May.
Went out for shopping and instructed for a room tidy up.When we came back we were shocked.Only bed made. Rubbish not cleared. Did not top up toileteries. Everything was left where i placed. Even the cultery cloth from the previous night room service was left in the room . Nothing was in order. So got the staff to have look at thier standard of service. I had my room changed.
The next room , notice a small torn or wall paper. The guest service bookelt had a lot scribbles on it. The door had to bang had to close. The flask was not working at all.
Did not want to make matters worse. So order room service. Ordered Salmon Steak which I enjoyed previous night,. Total different standard. The cheese was in the centre of the Salmon and there was no bun given ( previous night - nicely wrapped in a small cute basket) - had to request for bread for my wife.
No choice had to call the person in charge to come up and take a look
This is the worse hotel i had stayed in bangkok. The price is not worth the stay here. Even a 800 baht room - hotel- in petcuburi - I have stayed in - service is much better with good standard clean rooms.
Not a fussy man but service here has double standard. Paying a hugh price for a room with such low standard of service. and terible room service standard n room cleaning standard.
MAX









