We normally stay at Le Royal Meridien in Dubai but on this occasion we booked last minute and the Meridien was full so opted for the Grosvenor House instead. Enjoyed our stay here but would go for Le Royal Meridien if choosing between the two. Why? well, on the plus side … The food at the Grosvenor House was excellent; the breakfast buffet was far superior to that at Le Royal Meridien. We had a limited choice in the evenings as the hotels restaurants tend to book up very quickly, despite this we could not fault the food we had, it was superb. The staff are helpful and professional, the hotel lobby and public areas are outstanding …… on the down side; don’t be fooled with the offer of ‘complimentary half board’ – this is limited to 100dhs per person – we couldn’t get an evening meal in the hotel for less than 200+dhs per person, the pool area felt claustrophobic and so we used the facilities at Le Royal Meridien – this isn’t ideal as you have to get a shuttle over, although they are frequent we missed the convenience of popping back and forth from the beach or pool to our room during the day if we wanted to. Other reviewers mention a steady stream of daily treats and canapes? we got them only twice during our 5 night stay. The Grosvenor House I feel is more suited to the business traveller whereas the Meridien is a little more laid back with more of a ‘holiday’ atmosphere, our room was nice but rather small and it was a shame that after the fist night the lovely bedding and cushions, were left stacked to the side of the bed throughout our stay nstead of being put back on a daily basis and being taken off in the evening as I would expect. I don’t wish this review to sound negative – overall we enjoyed our stay and I would stay there again, it would not however be my first choice.

First class hotel, service, rooms, food, staff everything of the highest order. Try the sister hotel, the Meridian, with it's own private beach. It's just round the corner and the Grosvenor has a 15 minutely shuttle there and back.
I would wholeheartedly recommend this hotel to anyone and find it difficult to believe that even the most demanding traveller would not be blown away by this hotel!

Last June I had the misfortune to stay at Wynn Las Vegas, which was over-hyped and expensive. This place wipes Wynn Las Vegas off the map. Other reviewers have commented on the fantastic rooms, impeccable service and the standard of the food so I won't dwell too much on them but here's an example of the service provided - I had problems finding a TV channel on one of the plasma screens in the suite. I called reception, the attendant arrived inside 45 seconds, and I was on the 21st floor! He had practically sprinted to get there and was almost out of breath! Try asking for that sort of service in the George V in Paris and see how far you get! But enough with the platitudes as they've all been said in previous reviews. Here's some tips that might be useful at this hotel.

1) Keep your key card away from your mobile phone if you can. I've long had problems with my mobile hone signal deactivating hotel room keys and it happened twice here.

2) Take some time to pick out a nice spot at the pool if you're looking for a tan. There are skyscrapers around that will block the sun out very quickly and it can be difficult to find a sunny spot.

3) The hotel is in the middle of New Dubai which is a building site. If you don't like building work stay away from Dubai (although in fairness you won't hear the building work from your room as they are well sound proofed).

4) You don't need to eat too much here, which might sound a strange thing to say but this hotel provides you with "treats" in your room that just keep arriving. Everything from boxes of chocolates, tangerines, cakes, sweets, a cheeseboard ( all free of charge) all turned up at some point in the day.

5) Take some time to work out which elevators go to which part of the building as some go to the apartments and some go to the hotel and it can be confusing.

6) When getting a taxi to the Gold Souk or the Souk's in general, avoid rush hour, they've only got one main road and it will take you forever.

All of the following included in our room rate: we were picked up at the airport by a chauffer, handed lemon grass scented towels while being driven to the hotel 30 min away. Stayed in a club fl room which was quite & had a view of the ocean. Very modern .Lovely little pastries left for us by our butler every evening. Breakfast was either a small buffet in the club lounge (44 fl) or on 2nd floor where there was an amazing selection of everything you could imagine. The club lounge had great afternoon tea, snacks, drinks on 44 fl. This perk is only available to guest staying in a club room .Shuttles to the beach 5 mins away or to the malls. When time to go back to the airport was chauffer driven .Over all experience, outstanding, food, service, and attention to detail. One of the very best hotel stays I have ever had any where in the world!