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SpringHill Suites Phoenix Metro Center Mall: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 15 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
8
3.0 of 5 stars
0
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 174 hotels in Phoenix
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  • Hotel class: 2 of 5
  • Rooms: 81
  • Address: 9425 North Black Canyon Freeway Phoenix, AZ 85021
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern amenities, separate work areas, continental breakfast; located in business park area, near restaurants. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Swimming Pool
Check Rates: $145 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of SpringHill Suites Phoenix Metro Center Mall

( 5-9 of 15 )
“Great hotel”

SpringHill Suites Phoenix Metro Center Mall

5 of 5 stars
Cooma, Australia
May 15, 2007
1/1 found this review helpful

We stayed at the Springhill Suites (2 adults 2 kids) for 1 night on our travels to the Grand Canyon. Our room was very clean and the front desk staff were friendly and helpful.

The beds were extremely comfy and our room was reasonably quiet. Continental breakfast provided was good too with plenty to choose from.

We found the free internet very useful so we could check our email without having to have brought our own computer with us.

Plenty of good local restaurants/diners nearby at the Mall although I would not recommend the Black Angus where we ate! Terrible service and very average food for the price.

We would recommend this hotel to anyone who is after a comfy bed, clean room and friendly service, all at a good price.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lumasabe's Summary
Date of Stay: April 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 15, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice, Clean, great breakfast.”

SpringHill Suites Phoenix Metro Center Mall

Mar 13, 2007
1/2 found this review helpful

We stayed here 2 nights. Negatives: small pool and only 2 lounge chairs, rooms could use something other than white walls with touch up paint that didn't match the original white, but other than that we enjoyed our stay. Room was clean, pool was heated, staff was helpful and friendly and continental breakfast was above average. It included belgian waffles and fixings for egg Mcmuffins. Beds were very comfortable and rooms have refrigerator, microwave, 2 tv's, sofa, desk and wireless internet. There is also a computer in the lobby with a printer for guest use. Great for printing boarding passes! We enjoyed our stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_Mpls's Summary
Date of Stay: March 2007
Member since: September 20, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Hotel and Staff!”

SpringHill Suites Phoenix Metro Center Mall

4 of 5 stars
nevada
Feb 7, 2007

Stayed here while visiting our sons at a nearby university. We have stayed here a number of times in the last few years and find it to be a convenient location for us. The hotel staff is the friendliest! Very clean hotel with good size rooms. The breakfast is well stocked and has a nice variety of choices. We will stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evans7's Summary
Date of Stay: February 2007
Member since: January 27, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“More than I expected from a 3 star hotel”

SpringHill Suites Phoenix Metro Center Mall

5 of 5 stars
Boston, Massachusetts
Oct 24, 2006
2/3 found this review helpful

Initially I got a bit lost trying to find the hotel but that is because I did not follow my directions properly. Once there, I found the suite small but clean and comfortable. The beds and pillows were great. I can usually tell how good a hotel is by the number of complaints I get from my wife. She was quite happy with this one and actually complimented me for making a good choice. The staff was friendly and helpful and the breakfast was even better. I didn't expect the variety of choices I had and was surprised to find sausages and eggs as part of a complimentary breakfast. You won't find that in most hotels. I dont know when I will be coming back to Phoenix but when I do, this will be my first choice in hotels for both comfort and price.

  • This TripAdvisor Member:
    • Liked — Beds and pillows
    • Disliked — difficult to find. On a frontage road.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrooklineGuy's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 65+
Member since: October 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fairly Good-great breakfast”

SpringHill Suites Phoenix Metro Center Mall

4 of 5 stars
New Jersey
Oct 17, 2006
5/5 found this review helpful

I called the hotel for directions. I almost missed the driveway but the directions were accurate. The lobby area/front desk is small but had a cozy feel to it expecially with the fireplace! Most of the lobby had dining tables which I learned were for the provided breakfast. Check in was informative and polite. (This was my first time staying in an all suite hotel and I guess I had a picture in my mind of what the suite would look like.) Upon entering the room my first impression was "this is it?" My eyes passed the living room and went right to the windows in the back . Once I reoriented myself, I found that the suite was somewhat tight in the living area. The work table and the kitchen area was expansive. The couch, sitting chair, ottoman, TV and coffee table were cramped in a small area. The furniture appeared to be on the edge of being worn and of cheap quality.It was clean and in order. The bedroom area was fine; tons of pillows and comfortable beds. The bathroom area was fair and they forgot to put out soap/shampoo etc. I had to go to the desk for some. Rooms were quiet for a good night's sleep. In the morning we had the included breakfast: everything from waffles to yogurt to cereal to eggs to muffins- totally super! The presentation was extremely appetizing and filling. After my critical view of the room the breakfast won my vote! I guess you can't have everything and since everyone's expectations are different, the experience there was above average and will give it a go in the future.

  • This TripAdvisor Member:
    • Liked — Breakfast
    • Disliked — size of suite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelwarrior's Summary
Date of Stay: October 2006
Traveled with: Business colleagues
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: March 02, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of SpringHill Suites Phoenix Metro Center Mall

( 5-9 of 15 )
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SpringHill Suites Phoenix Metro Center Mall Address

9425 North Black Canyon Freeway, Phoenix, AZ 85021