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Eden Roc Renaissance Resort and Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 150 Reviews
5.0 of 5 stars
56
4.0 of 5 stars
52
3.0 of 5 stars
15
2.0 of 5 stars
16
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#58 of 212 hotels in Miami Beach
Show Hotel DetailsHide Hotel Details
  • Rooms: 349
  • Address: 4525 Collins Avenue Miami Beach, FL 33140
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $485 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Eden Roc Renaissance Resort and Spa

( 12-16 of 150 )
“Very nice, but not close to the going out scene”

Eden Roc Renaissance Resort and Spa

4 of 5 stars
new jersey
May 3, 2007
3/4 found this review helpful

My boyfriend and I stayed here last 4th of July. We had a great time. The property is very nice. The pool is great!! Drinks on the beach awesome! Restaurants at the property excellent!

However, being a young couple (boyfriend/girlfriend) this hotel definitely doesn't have a young hip scene. More family-friendly.

You have to take a cab to get down to Ocean and Collins Drive where all the action is at. Will run you about $15.

We also did the couples massage at the spa and I found the room to be lacking the spa feel. Was very light, not the dark atmosphere you usually get with lighted candles. The massage itself was great.

Enjoy!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soleilchic's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 01, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
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Average price*: $485 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Variable experience - please read”

Eden Roc Renaissance Resort and Spa

Apr 18, 2007
5/5 found this review helpful

This is going to be hard to explain.

First of all, we were there the final weekend it was open. They have now closed for renovations and will re-open in the fall...however renovations will still be ongoing until summer 2008 according to their signs.

We were in town for a conference, which is why we still stayed there despite construction. The first room we were given...I don't even think it WAS a room. The room number was written on the wall outside with magic marker. The window looked out onto a wall about 10 feet in front of it.(the hotel is "L" shaped and we were looking out at a balcony wall from the other side). The maid's room was next door, and the elevators were on the other side. We could not sleep, at all, all night, due to elevator noise. I cannot explain how bad it was...It was terrible. We called the next morning and asked to move; we were told no other rooms were available in the entire hotel. I found that hard to believe.

We called again that night....and voila rooms were now available according to another woman. She said they had been available for the entire time, nothing had opened up. So, we were able to move to a new, quiet room with an ocean view.

The rooms were okay, bathrooms okay, nothing special. Huge walk incloset, which was very nice. Could fit a dozen suitcases in there, had tons of hangers and full length mirrors.

The hotel is having massive construction which was terrible. I knew it going in, and I was there on the company's dime, so it didn't bother me. But it was noisy, there were cranes, jackhammers, bulldozers, etc, everywhere. The pool area smelled like diesel and exhaust.

People have stated on here that there is only about 10 feet of beach at the hotel. This is false, and these people must not be able to count. There is a good 30+ feet of beach from the water to the grassy bluff area you walk down. This is the same as every other strip of beach for the hotels up north. I don't see what the problem is. They have free beach chairs and umbrellas, people working on the beach to carry the chairs for you, plenty of towels. Other than the noise of the construction work that you could still hear from the hotel, it was perfectly fine. Now, when the tide was high, yes, the area of usable beach was lessened due to the waves...but that's no fault of the hotel, that's just mother nature! It still left more than 10 feet of usable beach. This is the same for miles up north here by the northern hotels. No, it's not the massive 1/2 mile deep of sand like in south beach, but it's more than enough area to set up chairs, umbrellas, etc away from other people.

The restaurant, Aquatica, was so-so. Just crummy beach food, nothing great. The beach bar area was nice and crowded. Their main restaurant was already closed for construction. The indoor lobby and bar was beautiful.

The staff was friendly, other than that one incident when we couldn't change rooms. There were always cabs waiting at the hotel, never had to wait for one. The bell man would call one up immediately for us.

They had a computer/printer set up to print boarding passes for people flying out which was helpful.

My main complaint is that they only had 4 elevators, and only 3 seemed to work. We had to wait about 10 min each time, and this was a major complaint from everyone I talked to. They need more elevators.

The gym area was nice and had plenty of machines.

My main problem with the hotel is that it is a loooong way from South Beach. If you're at the hotel, you're stuck there unless you have rented a car or want to take a cab. A cab ride to the main South Beach area is about $12 with tip (more at night when traffic is bad). That can really add up doing it once or twice a day. You have to go to south beach if you want to eat, shop, or basically do anything.

I think the hotel is nice for families but NOT until they are done renovating in 2008. If you are young and are looking to spend a lot of time going out to restaurants, bars, shopping, etc....don't stay here. it's just too far off (4 miles or so...not walkable).

There is another conference I can attend this fall when they re-open that is being held again at Eden Roc. I love Miami and will be attending this other conference, but will NOT be staying at this hotel. I'd rather stay in the South Beach area and just take a cab up to Eden Roc once a day, instead of having to take a cab everday at lunch and dinner to leave Eden Roc.

  • This TripAdvisor Member:
    • Liked — Once construction is done, it will have great pool areas and will be good for families with children.
    • Disliked — Construction and the distance from the main area of Miami Beach.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November14's Summary
Date of Stay: April 2007
Traveled with: Friends
Visit was for: Business
Age group: 25-34
Member since: May 18, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not up to Marriott Standards”

Eden Roc Renaissance Resort and Spa

2 of 5 stars
Boston, Massachusetts
Apr 16, 2007
1/1 found this review helpful

My husband and I spent one night in Miami Beach on our way to the Keys. Rate was still high for what was available since the hotel in undergoing renovations.

Room was clean and service was good but not everything was available because of the construction. The hotel is near the end of the beach strip area so unless your an active walker, you'll have to take a cab to get to the action.

  • This TripAdvisor Member:
    • Liked — Price
    • Disliked — Undergoing renovations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KerryKelly's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: August 20, 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Disappointed”

Eden Roc Renaissance Resort and Spa

3 of 5 stars
Jupiter, Florida
Apr 2, 2007
3/6 found this review helpful

Realized there was some construction activity which allowed lower rates for short stays. Selected a room with an ocean view, but didn't expect an ocean view with two cranes in it [on the 12th floor]. The employees of the hotel versus the bar/restaraunt seemed confused about billing practices. The "under construction" atmosphere dominated any ambiance that might have been intended.

Somewhat disappointing for a romantic weekend getaway.

  • This TripAdvisor Member:
    • Liked — Proximity to the Ocean
    • Disliked — The living areas need to be cleaned/renovated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MUMBOJUMBOBRYANGUMBO's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: April 02, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Would not stay here again”

Eden Roc Renaissance Resort and Spa

2 of 5 stars
New York
Mar 27, 2007
8/9 found this review helpful

My boyfriend and I stayed at the Eden Roc for Miami Carnival and we can be some pretty picky people. On the plus side, the muni parking lot was not a bad deal it was adjacent to the hotel and took dollar bills which was a plus especially since valet parking is highly overrated. The doorman was very pleasant but the buck stops there...our room furniture was old and did not match the bathroom was cramped we had to pay to get on the internet which for a hotel that cost as much as it does should be for free. The hotel was under construction so that part was understand and overlooked but one night the fire alarm went off and no one knew anything a group of girls staying on our floor room flooded so bad water was in the hall way...their trip was no doubt ruined...after that the floor had a moldly stench for the rest of my trip. I would not stay at the EDEN ROC again. I got to Miami every year in Oct. I have stayed at the Savoy which was better for the price I got a nice one bedroom suite, I stayed at the Dorchester which is ok if you want to be in the heart of the action on Collins but I feel if you got a rental, you don't need to be in that area. I have stayed at the Shelbourne which was also okay, this year I will stay at the Fountainbleu so we will see how that one goes. In general unless you want to spend $400 a night, you pretty much are gambling as the hotels are old and withstand hurricane season after season. Good luck in your Miami Ventures...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim130328's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: March 27, 2007
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Eden Roc Renaissance Resort and Spa

( 12-16 of 150 )
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Eden Roc Renaissance Resort and Spa Also Known As

Address: 4525 Collins Avenue, Miami Beach, FL 33140