My car was broken into and I had some things stolen. I know I shouldn't leave things in my car, and yes there were signs posted but sometimes people forget after a long day. When speaking with the police I learned that this was NOT the first time this had happend. The officer dusting for fingerprints said to me, "yeah, this definitly isn't the first time I've seen this parking lot." The signs posted tell you not to leave valuables in your car but all this does is waive any liability and tell criminals that there aren't any security cameras. After multiple break ins, I would expect the hotel to take care of their customers, but the staff was pretty apathetic about the situation.

We had a unusual stay at the Bradford Home Suites. I have always had a great experience at the location in Katy, TX. But I was not to impressed with this one in Addison, Tx. The living room area was freezing and the bedroom was hot. The television in the bedroom worked, but the one in the living area only p/u a few channels. Also if you changed the channel you changed both TV's. We checked in late Saturday and called to explain about the tv and they said someone could fix it Monday. That is when we were checking out. Just would not recommend this place to a close friend. The location was great for where we were going. But just not the norm for the Bradford. There were many other nice hotels nearby. I think if we were to go back we would find another hotel.

Cancelled our reservation, they were booked full, and charged me anyway with the excuse they were full. Would not give me consideration or credit.

This hotel is well worth the $$$. The free breakfast in the morning was great, the room was clean, the staff was nice, and the location was good. Me and my family enjoyed our staff very much. This is a great hotel if you have children, if you are staying more than two nights, in town on business, or an older couple. I would stay again in a minute.