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Resort Quest Kaanapali Shores: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 429 Reviews
5.0 of 5 stars
172
4.0 of 5 stars
162
3.0 of 5 stars
39
2.0 of 5 stars
47
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 30 hotels in Lahaina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 463
  • Address: 3445 Lower Honoapiilani Rd, (formerly Aston Kaanapali Shores) Lahaina, Maui, HI 96761
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located beachfront on Kaanapali Beach, this magnificent condominium resort combines spacious, well-appointed suites with hotel-caliber services... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $244 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Resort Quest Kaanapali Shores

( 25-29 of 429 )
“Great Stay at Kaanapali Shores”

Resort Quest Kaanapali Shores

5 of 5 stars
Pittsburgh, PA
Jul 16, 2008
3/3 found this review helpful

This was the second part of our vacation. After 3 nights in Oahu at a Marriott we spent 6 nights at Kaanapali Shores. I had booked a one bedroom Gardenview room but had requested a renovated room on a high floor. The room I received was perfect.

It had been renovated and offered what I would term a partial oceanview. It was spacious, clean, quiet and had everything you would need. There were four of us and it was a welcome relief over a hotel room.

The staff was very friendly. The grounds as has been mentioned previously were superb and beautiful. Yes, the beach was not as nice as in the main hotel strip but it was much less crowded and more relaxing. Plenty of chairs at pool and beach and towels were available whenever you needed them. We went to Black Rock and snorkeled and I am glad we decided to stay here instead of south of here.

We did have a few issues with plumbing but they were taken care of in a timely manner.

Restaurant had a decent breakfast and bar had good Mai Tai happy hour from 3:30-5:30 for $4.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tstr's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Age group: 50-64
Member since: March 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $244 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Be sure to lock up valuables”

Resort Quest Kaanapali Shores

2 of 5 stars
Monroe NC
Jul 15, 2008

My family recently spend 10 days at Kaanapali Shores. We had
2 rooms on 8th floor. The hotel was very nice, but we had a
bad experience with the maids. Had to leave room while maids
cleaned up and left ring beside laptop on bar. When we returned, ( as maids were leaving) the ring was gone ! We
questioned them,offered a reward, and reported it to security.
Little did they care.
Hotel was nice, but don't leave valuables in room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management Response
2BFair, Management
(Management representative)
Jul 18, 2008
We were very pleased to learn that another of our valued guests thought highly of the resort and enjoyed their stay overall.

With respect to the issue of the lost item, there is absolutely no indication, nor reason to believe that anyone on staff had anything to do with these visitors not being able to locate their ring. Our resort features electronic locks that track every entry to the unit. Our staff is aware of this, and as such know that the removal of any item would immediately result in bringing suspicion upon them. While we were certainly sorry to hear this ring was not where they left it, there is no reason to believe that it was taken by anyone on staff. We have a wonderfully devoted team that is most often the subject of compliments from guests. Mahalo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $244 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great value at Kaanapali Shores”

Resort Quest Kaanapali Shores

5 of 5 stars
Martinez,CA
Jul 12, 2008

The first impression upon walking into the open-air lobby was "wow", and we weren't disappointed. We (3 adults, 2 children) stayed in a two-bedroom suite on the seventh floor, overlooking the nicely landscaped courtyard. The rooms were tastefully furnished and clean; kitchen adequately supplied with pots/flatware,etc; and the washer/drier combo was an unexpected premium.

Two pools kept the kids entertained. They also loved the small beach fronting the property. Great sand for building sandcastles and small waves that were ideal for bodysurfing.

The restaurant is not fancy, but it has a good selection of moderately priced meals ... from prime rib to hamburgers.

We found the Kaanapali Shores a great value and would return.

  • This TripAdvisor Member:
    • Liked — Spacious clean rooms with small sandy beach part of property
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuoVadis70's Summary
Date of Stay: July 2004
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 65+
Member since: July 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $244 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great place to stay”

Resort Quest Kaanapali Shores

4 of 5 stars
Edmonton, Alberta, Canada
Jul 9, 2008

My wife and I stayed here for our wedding and were very pleased. The room was clean and we loved the beautiful garden view. The birds were a bit noisy early in the morning since we always kept the patio doors open. Service was impeccable and the staff were very friendly. The restaurant served delicious food. At the time of our stay, one of the pools was undergoing renovations, but we still were able to enjoy the other pool and easy access to the beach. We are planning a return trip to Maui to celebrate an anniversary and would not hesitate staying here again!

  • This TripAdvisor Member:
    • Liked — Garden/pool area
    • Disliked — Rooms could use some updating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wongka's Summary
Date of Stay: November 2004
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: March 25, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $244 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Large Group Enjoys Kaanapali Shores”

Resort Quest Kaanapali Shores

5 of 5 stars
California
Jul 9, 2008

Had a fantastic time at Kaanapali shores. The condo was perfect, the staff at the hotel and the Expedia staff on sight were very effecient and helpful. They helped us book some events and all went smoothly and all was as good as they said it would be. Enjoyed the pool, beach and on sight restaurant. Staff at restuarant extremely pleasant also. We enjoyed the fact that there was on sight shopping and necessities so that we didn't have to leave the premises for the little things. Will recommend these condos to many. Thanks again for a great time.

  • This TripAdvisor Member:
    • Liked — Efficiency of staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickandvirg's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $244 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Resort Quest Kaanapali Shores

( 25-29 of 429 )
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