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The Queen Anne Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 102 Reviews
5.0 of 5 stars
50
4.0 of 5 stars
36
3.0 of 5 stars
6
2.0 of 5 stars
6
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#37 of 254 hotels in San Francisco
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  • Hotel class: 3 of 5
  • Rooms: 48
  • Address: 1590 Sutter Street, At Octavia Street San Francisco, CA 94109
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Elegant Bed & Breakfast Hotel housed in a former girls' boarding school (1890); renovated to recapture Victorian spirit. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Room Service
Check Rates: $154 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Queen Anne Hotel

( 10-14 of 102 )
“Train your staff”

The Queen Anne Hotel

2 of 5 stars
London, United Kingdom
Aug 1, 2008
1/1 found this review helpful

The owners need to be aware about their staff, particularly Alberto he was nothing short of rude on several occasions. Here are examples of the conversations that I had with him: “has my package arrived”? Alberto: “yes, but I don't know what time it came”. “Are you having problems with your WIFI today” Alberto: “Nobody else has complained. Speak to the Concierge”. When I passed a cheery "looks like it's going to be a nice day” Alberto replies "I don't know, you can look at the weather channel". All of said with the most unpleasant tone. Virtually anything you asked for to were told to speak with the Concierge, Concierge Roberto, only works from 16:30 Thursday, Friday and Saturday. When Roberto is away the desk is nearly always unmanned. Maybe they just expect you to wait. We booked a 2 Queen superior room, a very nice room, however, we had to move. The reason was due to the elevator, being right next to the room it was very noisy. The street noise was a problem, from 6 am onwards until late at night. There is no air con so if you need to open the windows it's impossible to sleep. You will also see comments on trip advisor about the amount of light coming in through large gaps in the door frame. Eventually we were upgraded to a nice room but only after refusing several alternative rooms which were effectively downgrades. We had to wait to see manager Michael, although nice he seemed at a loss as to what would make us happy, fortunately, I had seen a room 410 that is a nice room and was moved. If you like to have a bath then it will be a problem , they are all small in depth but the showers were good The beds were comfortable, the furniture in good condition I asked for 2 light bulbs to be replaced even pointing out there locations in the room, this was never done. This was my second visit. so I more than appreciate that it is not the Ritz Carlton, however, I can clearly remember the staff in 2001 and what a contrast!! Where have they gone I wonder? Most likely to other establishments who pay more and expect more from there staff? In the middle of a recession The Queen Anne management needs to do some serious thinking because they are going to losses business. So here is goodbye to The Queen Anne.

  • This TripAdvisor Member:
    • Liked — Period hotel
    • Disliked — Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanLee's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: October 29, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Comfortable Neighborhood Hotel”

The Queen Anne Hotel

4 of 5 stars
Long Beach, CA
Jul 29, 2008
1/1 found this review helpful

Situated adjacent to Japan Town and easy walking distance to the Filmore District, this Upper Pacific Heights Victorian is a great alternative to bustling (and noisy) Union Square and corporate hotels. Great Bus access to all of SF outside hotel on Sutter.

We stayed three nights: our double queen room was adequately furnished and included mini fridge and coffee maker, although with coffee readily available in salon, not necessary. Furnishings and decor are Victorian/eclectic, which may not be my preference, but do create a charm that is consistent with architecture. Every time I stepped out of my room I felt like I was in one of the older European hotels that I find charmingly acceptable in our travels -- ie, this isn't a Four Seasons or Omni -- if that's what you need! (those are good too..., but this is a more intimate/casual alternative)

What counts: room was clean, beds comfortable enough and bathroom a modern, clean remodel, although water pressure in shower could have used a good boost. Windows that open (quiet at night... noise picks up in A.M. with buses, etc. )

Staff: helpful -- especially concierge staff who assisted us with transportation needs.

Best: convenient access to all that SF has to offer without staying in the center of the tourist districts (union square or wharf) -- add in a continental breakfast and reasonable charge for parking if you need it and the Queen Anne is a winner. (we did need to skip the continental breakfast one morning to indulge in La Boulangerie in the Fillmore district...) There are decent dining options close by and easy bus transport to others.

If you want the feel of living in SF, stay at the Queen Anne, hop on a bus and walk. SF was just voted the most walkable city in the US by walkable.com and we couldn't agree more!

  • This TripAdvisor Member:
    • Liked — location, quirky comfort
    • Disliked — poor water pressure in shower, room lighting (not great for reading)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolwt's Summary
Date of Stay: July 2008
Traveled with: Family (extended)
Visit was for: Other
Age group: 35-49
Member since: May 30, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Stay, Excellent Value”

The Queen Anne Hotel

5 of 5 stars
Tucson,AZ
Jul 10, 2008

Stayed here three nights. Location is a strong point. If you have a car there is a hotel owned lot across the street with in and out privileges for just $16 per night. The neighborhood is quiet with everything you need within walking distance. A convenience store is right across the street. A bus to the downtown area is just across the street. If you are a senior the fare is 50 cents, other wise it's a buck fifty.

Our second floor, front room was large, airy and very comfortable. There was some street noise, but everything in San Francisco seems to be right on the street. Hotel staff is very helpful and welcoming. The breakfast is a cut above the normal. Parts on this property are a little shop worn but that just seems to add to the genuine Victorian decor and atmosphere. Walking up and down a grand staircase to our second floor room was fun and unusual. There is also a good elevator if you need it. The Queen Anne, in addition to being an excellent value, is fun and convenient. We will stay here again and recommend it to others.

  • This TripAdvisor Member:
    • Liked — Location, value
    • Disliked — Crowded breakfast room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maranasam's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 65+
Member since: July 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Charming hotel in good location”

The Queen Anne Hotel

5 of 5 stars
Finchampstead
Jun 17, 2008

Old but beautifully maintained, with high quality traditional furnishings. We had 2 rooms for 5 days - both were big smart rooms, very well cleaned. Large beautiful lounge in which free sherry/coffee and cookies are served for residents each evening.
Breakfast is well presented and more comprehensive than motel fare. Staff are very friendly and helpful - it feels like a family run hotel.

My only disappointment was the lack of in-room coffee maker.

Parking is available across the road at $25, and the excellent Muni bus service stops right outside.

Highly recommended.

  • This TripAdvisor Member:
    • Liked — Style
    • Disliked — Lack of coffee maker in room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aztec_Tripper's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great little hotel in the real san francisco”

The Queen Anne Hotel

5 of 5 stars
Peterborough
Jun 6, 2008

Great little hotel out of the way but if you have got a city pass you can catch the tram down to the main attractions. Very good staff and friendly.

Extra bonus was the free parking on offer as parking in san francisco is very hard to get.

Very old typical san francisco hotel which had loads of character, offers free breakfast in the morning too which was very nice. Also if you are in between 4 - 6 pm you get free cherry and biscuits in the lounge.

We stayed here for 6 days and enjoyed every minute of it, loads of great restaurants to eat at and plenty of shopping to do too. We went to alcatraz on a night tour which i recommend booking before you go as i gets very busy. Also hired some bikes and did a 16 mile bike ride and caught the ferry back.

Had a great six days

  • This TripAdvisor Member:
    • Liked — very original place to stay not overdone
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boozyjunior's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Queen Anne Hotel

( 10-14 of 102 )
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The Queen Anne Hotel Address

1590 Sutter Street, At Octavia Street, San Francisco, CA 94109