The pictures and some reviews make this hotel to be amazing. However when we came to our room it was next to the reception desk, was stuffy, small and was nothing like what was on the website. As we had paid over US$220 per night for a room we refused to stay there.

We ended up staying at the hotel next door also owned and run by this hotel. See review for that place (White Swan Inn).

My wife and I decided to visit San Francisco to celebrate our 25th anniversary. After extensive research, I chose to stay at the Petite Auberge based on location, cost, amenities, and reviews by others. I cannot stress enough how pleased we both were with our choice. The Petite Auberge far exceeded our expectations. When we arrived, we were given a beautiful room with a fireplace and large bay window. We found a bottle of champagne and chocolates, and a teddy bear on the bed! The room was clean and layed out well. Every morning we ate a wonderful breakfast at the hotel which saved us considerable time and money. The staff were all so friendly and helpful - and Andy is a delight! Our favorite part was the wine and hors d'oeuvre every evening. This feature was great for us to meet so many other nice people from all over the world. We could not find one flaw in this hotel and would certainly stay here any time we return to SF.

Our stay at Petite Auberge exceeded our expectations. The room was lovely and clean! Each morning we had a wonderful breakfast and the highlight of our trip was the afternoon Happy Hour from 5-7pm. We met so many wonderful people and thoroughly enjoyed comparing our days adventures with each other. The hotel is within walking distance of Union Square and Fisherman's Wharf. The staff provided us with a list of area restaurants and each one was great! I also want to commend the staff. They were so friendly and helpful. I have never been to a hotel where the staff was so friendly and geniunely nice. Sure the Hotel is old, but not at all outdated, and very well kept. We will definitely stay there again if we go to San Francisco.

Little soundproofing between floors, so kept awake by footsteps.
Rather run down, and needs refurbishment. On a noisy street, close to Union square. Ideal for shopping, but that's about all.
Room staff excellent. We were made to feel uncomfortable when my wife lit up a cigarette outside.