This Hotel is situated at the perfect location right in the heart of downtown San Francisco. You are 2 blocks to Union Square, 1/2 a block to BART, 6 blocks to China Town, 2 blocks to the famous Cable Cars.

The hotel is decorated nicely, very clean and the service is quick and efficient. Our check in took about 2 minutes and we were upgraded to a huge room overlooking market street. We were concerned about the street noise, but it was very quiet and a great place to people watch out the windows.

The room had a large, King bed with bench in front, a seating area with table to the side and another seating area by the bedside. It had a huge flatscreen tv on the wall with DVD player and pay movies. It also had HBO.

The bathroom was very spacious with lots of granite counter space and was very clean. There was a large closet in the room with ironing board and plenty of storage.

We used the fitness room in the hotel, which was very small and a bit crowded when 2 other people came into it. It was convenient though, because most hotels in the area make you go to outside locations to excercise, which is really a hassle.

My only small complaint was the lack of comfort from the pillows. They were very soft and mushy and made sleeping a bit difficult. After mentioning this in an online survey from Kimpton Hotels, the manager replied right away and apologized for the pillows and said to contact him next time I was coming to town and he'd upgrade my room. I thought that was excellent service.

I really recommend this hotel. The rooms are very spacious and modern. It is one of the nicest boutique hotels i've stayed in and its perfectly located in the centre of san francisco!

The hotel was very nicely decorated but the rooms were very small and didn't have a dresser. We stayed four nights/five days which made having only a closet with a few hangers very impractical. The bathroom door did not close all the way. The bed was very uncomfortable. The staff was pretty friendly, but they didn't have directions to commonly requested places such as Sausalito or Monterey readily available (and the directions they did give us were terrible).

Good location in Union Square.

The location is excellent. Had a room overlooking Market St, 8th floor, and it was a little noisy at night, specially ambulances/police in the middle of the night. The rooms are small. Would I stay again in it, maybe. The best thing of this hotel is it's location, the worst, the rooms should be a tad bigger and better window insulation. The service was excellent overall. Have been in SF many times all over the city and this is one of the better hotels we've stayed in.