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Nine Zero Hotel - a Kimpton Hotel: Traveler Reviews

Nine Zero Hotel - a Kimpton Hotel
Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4.5 of 5 stars 269 Reviews
5.0 of 5 stars
152
4.0 of 5 stars
62
3.0 of 5 stars
25
2.0 of 5 stars
22
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 80 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 189
  • Address: 90 Tremont St. Boston, MA 02108
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The elegant Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service
Check Rates: $380 Avg. Price
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Reviews of Nine Zero Hotel - a Kimpton Hotel

( 26-30 of 269 )
“Awesome hotel”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
sammybaka
San Francisco
Aug 25, 2008

Ninezero is one of the best hotel experiences I've had in recent memory. It's got a fantastic location near Boston Common and Downtown Crossing, with easy access to both the green line (e.g: back bay) and blue line (e.g: airport). The hotel is tastefully decorated, and everywhere from the lobby, elevator, room and bathroom were well lit and arranged. It even smelled nice and fresh.

The staff was excellent and friendly, eager to help and provided very useful information. They all seemed to carry a genuine smile and happy to do their job. For example, I asked where to find the boston Duck Tour (highly recommended btw), and I was immediately informed of the two closest locations around the hotel, but she referred me to the concierge desk to book the tour in advance just in case. The gentleman at the concierge was equally friendly, and offered concise directions on where to locate the duck tour at the Prudential center. Furthermore, we were fortunate to find out in advance that the Saturday tour was already fully booked, and we quickly snatched a preferred time on the next day. All of this was done by the Hotel concierge desk without extra charge. In addition, he recommended that at the end of the Freedom Trail we could ride a ferry from Charlestown back to Long Wharf. That's valuable information I didn't have, and was glad to save a bunch of walking time.

I just have two minor criticisms: (1) could use a little more towel hanging space in the bathroom, and (2) the air conditioner was very cold, and the room remained pretty cold even after I turned it off, but it's manageable.

I will definitely return to this hotel in the future. Great location, great room and great service all at a good price. Highly recommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammybaka's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Manager
(Management representative)
Sep 8, 2008
Dear Guest,

Thank you for taking the time to write a review about the Nine Zero Hotel. We are pleased that you had a good experience and enjoyed our hotel and its location. Thank you for mentioning our staff and we are so happy that the concierge was able to assist you with the Duck Tour. It sounds like you really enjoyed it! We hope that you will return in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $380 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Love the Nine Zero”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
armedpolice020
london
Aug 17, 2008
0/1 found this review helpful

excellent hotel. the best location. only problem was no plasma screens in the room thanks was in the king premier room thanks for everything

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — no free internet access
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
armedpolice020's Summary
Date of Stay: August 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: August 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Manager
(Management representative)
Aug 20, 2008
Dear Guest,
Thanks for taking the time to review your recent stay with us at the Nine Zero. We're happy to see the hotel and location were to your liking. We look forward to welcoming you back next time you're in Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $380 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Outstanding Hotel”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
sarniamish
New Baltimore, Michigan
Aug 14, 2008
1/1 found this review helpful

This was our second stay at a Kimpton Hotel so our expectations were high since we had previously stayed at Hotel Monaco in DC. Nine Zero is outstanding. The hotel itself is stunningly beautiful. It is the ultimate in luxury. When we checked in we told the gentlemen checking us in that we were celebrating both our anniversary as well as my husband's birthday. Although we later found out he was the manager our room was upgraded and upon returning back to our room the first night we were greeted with champagne and chocolate covered strawberries..wowwww....Big Kudos to Mr. Shaun Flannagan...the manager..he runs a spectacular hotel but besides that has an unbelievable way of making you feel like you are special. It is because of Mr. Flanagan that not only will we recommend the NIne Zero but when we return to Boston it will be the only place we consider.

Dr Michelle and Mr. Frank Krause

  • This TripAdvisor Member:
    • Liked — The service and the luxuriousness of the hotel
    • Disliked — Housekeeping was a bit lacking. Daily cleaning really only consisted of a llight straigtening up.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarniamish's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
Distributi0nManager, Manager
(Management representative)
Aug 20, 2008
Dear Guest,
Thanks for taking the time to review your recent stay. Congratulations on your anniversary! I'm glad to hear that Sean made sure you had a special visit with us. We hope you continue to have such great stays at the Nine Zero and at other Kimpton Hotels during your future travels!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $380 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice room/good location”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
Papaleadfoot
Paradise Valley, AZ
Aug 11, 2008

Super efficient staff starting w/valet-luggage; reception and an exceptionally efficient/knowledgeable concierge (3 of them alternate shifts!). Rooms clean & nice size. Location convenient.

Hotel restaurant excellent w/noted chef.

Bay Trans (617 872 0496) dependable (posh vans) & reasonable if you need shuttle service to/from airport or cruise terminal

  • This TripAdvisor Member:
    • Liked — Efficient staff
    • Disliked — n/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papaleadfoot's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 65+
Member since: December 24, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Distributi0nManager, Manager
(Management representative)
Aug 20, 2008
Dear Papaleadfoot,
Thank you for taking the time to review your stay at the Nine Zero Hotel. It looks like you enjoyed your stay! We're glad you were able to experience what our Hotel and staff have to offer. We look forward to welcoming you back to the Nine Zero Hotel in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $380 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Location, service and nice little touches”

Nine Zero Hotel - a Kimpton Hotel

5 of 5 stars
BaltimoreRed
Stockholm, Sweden
Aug 6, 2008
1/1 found this review helpful

This hotel must have about the best location in Boston if you are doing the tourist circuit. I've been in Boston many times on business so I know my way around and now when we were bringing friends from Europe for a visit I wanted it to be just right and it was. As I said, location is convenient for whatever you want to do. We were able to walk to everything, even to and from various dinner restaurants.
The decor of the hotel is contemporary but even though it's been afew years since refurbishment it is still in good taste.
AS for service, I had called the concierge a week in advance to book a few restaurants and to my horror they hadn't been booked. The concierge on duty our first day did his best but we had to eat at 8.30 the first night. Quite a disappointment. So double check any advanced bookings.
On the other hand there were some nice little touches like the evening wine bar in the lobby.
Overall a great place to stay when visiting Boston.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — small room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaltimoreRed's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: April 18, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
Distributi0nManager, Manager
(Management representative)
Aug 8, 2008
Dear Baltimore Red,
Thank you for your Response about the Nine Zero Hotel. We do appreciate your time! We are very happy that our location and services were accomodating for you. We are glad that you enjoyed our wine hour and hope that you will stay with us again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $380 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Reviews of Nine Zero Hotel - a Kimpton Hotel

( 26-30 of 269 )
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Address: 90 Tremont St., Boston, MA 02108