We stayed here for just one night on arrival in Boston, and have to say that water taxi is definitely the way to arrive! The hotel is very smart, and appears to have been recently refurbished: however, our room (1018) was quite small, and the harbour view for which we had paid extra was slightly limited by a large empty roof area in front of the room. Also we had requested a room away from the lifts and were given one opposite them! The bed was very comfortable, and the room was spotlessly clean. We had dinner in the bar, which was very good, although service was efficient rather than friendly (we were virtually the only guests in the bar), and breakfast outside on the terrace, which was very nice, and service was excellent. Overall, we felt that our room was overpriced for what we got.

I have just spent a long weekend here and would go back in a minute.

I believe the BHH is a privately owned hotel and not part of a large chain - you can tell!

Staff - fabulous from concirge, bell boy, reception, breakfast staff all 1st class attitudes and happy to help.

Room - large superior room overlooking Rowes Wharf - great views and beds oh so comfy.

Restuarant - did not eat in the hotel apart from breakfast whci was 1st class even for a buffet, although you can order anything you like at no extra cost!

The hotel is a 5 minute walk from De Quincy Market and 10-15 minute to the main shops uptown. Taxis are easy and cost effective.

Leisure & Spa - swimming pool is a good size for swimming lengths and there is a good gym with t shirts/shorts available if you don't have your own. I had a massage which was good but I have to say the room was very stark and bland, with no candles or nice smells as you would expect but I got over it.

I would definately stay here again

The hotel is very elegant. Every detail is perfect . Every part is clean. Staff very helpful and friendly. Room service is quick. Only ate lunch at the cafe which was very good. Great location, within walking distance of all sites. Location on wharf beautiful. Apples, candy and water great touch. Can't wait to go back to boston and the hotel. We were a family with a 16 year old and he loved it also.

This place, yes expensive, is the best hotel in boston. We booked the bed and breakfast package and it was simple stunning. I was concerned because I booked late I wouldn't be able to get a smoking room, but it was no problem. Our room had wrap-around windows of the harbor and the city, and it was simple huge! I booked the superior room, but I think it was the deluxe due to the size. The B and B package included valet parking, breakfast (in-room or at Intrigue) and late check-out.

To me, its the combo of classic, modern and great views with superior service which wins. The view was awesome, just like the hotels website shows. A great view over the harbor, towards the airport, so a nerd like me with my laptop could ID which planes where taking off at the exact time. My fiancee really liked the comfy bed, and she was most impressed when I went out to the store she called guest services and asked where the ice machine was! Turns out its complimentary, and when the room service attendant arrived, they brought her chocolates and strawberries as a "i'm sorry" gift because she wandered the hall for 10 minutes looking for the ice machine.
We went out for a while, then returned and found our room refreshed for turndown. They actually hung my pants and shirt! I was impressed. We ordered room service pizza which arrived in 22 minutes, exactly 10 minutes earlier than stated. It was really good. In the morning, we had breakfast at the restaurant, mainly avoiding room service because my fiancee wanted pancakes. The buffet was decent, a little lacking in service, however, I thought the food was above average. She was a little disappointed that there were no pancakes available, but she lived! Coffee was ok, not great which you would expect, but thats personal taste.
The service here is amazing. Yes, it beats the only FS I've stayed at. I came downstairs looking for the coffee place, and the second I had a puzzled look on my face, two guest services people jumped on me and asked "sir, may I be of assistance".
Spend the money, like I did, for the romantic night. Or if you can afford it, spend the week if your visiting Boston.