We enjoyed how quiet the hotel was. The service was first class; they even brought strawberries and lemonade, free of charge. The lobby was very elegant. The only objection is that parking costs $27/night, which seemed excessive. Having said that we definately would stay there again.

Having just recently returned from a business trip in San Diego, I felt compelled to send in my review of The Westgate Hotel and my fabulous experience. The rooms were beyond my expections in comfort and decor, meals and service excellent and, to top all of this, the Bell Captain, Sergio, went above and beyond in providing service. Specifically, after the taxi called for us left us at the curb, Sergio directed us into the shuttle and personally drove my co-worker and me to the airport. We were totally impressed with his attitude and service and he is definitely an asset to your establishment.

I joined my wife who was there for 2-days worth of work meetings and we had a great time! Pleasant experience from the moment we entered their lobby and checked in until the moment we left. The word elegant has been noted in several of the reviews and that is just what you'll experience. If you are looking for a chain property that is cookie cutter or cutting edge this isn't for you. Yes, some of the fixtures look a little worn and, no, they don't have flat screen TVs, but with everything else going for them we didn't miss those items a bit. Old world charm abounds from the lobby's ornate marble, amazing wood work, furniture and fixtures through to its unusually large-sized rooms that you just don't see anymore in the chain properties. Marble in the bathrooms, glass doors on the showers and a huge king bed made this a great experience. I'm a stickler for the staff/customer service component and this was a memorable experience in that regard too. Everyone greeted us pleasantly and even looked us in the eye whenever we came upon them in the lobby, elevators, front desk, etc. They actually held the front doors and elevators for us. You just don't see that anymore. Only hitch, my wife needed Internet access and due to a problem with their SBC connection she couldn't use her laptop for the Web. We ended up in the business center where a wonderfully friendly staff person, Linda, let us use one of the desktop PCs without cost and continued to push the property's IT dept. to fix the problem for us which they did. The lower concourse has the gift shop/business center, gym and parking. Gym was nice-sized and quiet so no trouble for me getting time on the equipment. We didn't have a chance to try the bar or restaurant, but would definitely do so on our next trip. The hotel caters to high-end receptions and has a great roof-top deck with fountains that our room overlooked.

As for the hotel's location, it's right downtown so great to venture out and see the sights. Ample fast food around and a huge mall, Horton Plaza, just across the street with a great food court, movie theatre and tons of shopping. Just a 10-15 minute walk down Broadway in front of the hotel to the harbor and all its atractions.

Would definitely go back - highly recommend!!

Overall I really loved this hotel. Concierge and staff were terrific - very helpful. Wonderful food at the restaurant and a lovely bar. My only complaint is that despite the high floor, my room was very noisy. I heard a lot of street traffic noise - trucks, drunks, and car alarms.